The Director of Epic Applications (Laboratory Information Systems) at the University of Miami Health System will lead the design, implementation, and management of laboratory information systems. This role involves collaborating with senior leadership to enhance patient experiences and outcomes while managing staff and resources effectively.

Champion the optimization of Epic Hospital Billing processes by collaborating with stakeholders, supporting application configuration, and ensuring compliance with regulations to enhance operational efficiency in clinical billing.

Drive exceptional patient access operations by overseeing registration, billing, and departmental efficiency, while fostering a collaborative environment to enhance the patient experience and ensure compliance with healthcare regulations.

Manage and execute alumni-focused career engagement initiatives that foster professional development and networking. Strengthen alumni ties while enhancing career exploration and post-graduate success for students in a collaborative environment.

Shape the future of patient access by leading contact center operations and digital transformation initiatives, enhancing service delivery through innovative technology and strategic partnerships for operational excellence.