The NICE CXone Senior Engineer at TTEC Digital is responsible for the development, testing, and delivery of the NICE CXone software platform. This hands-on role requires expertise in contact center technologies and involves mentoring software engineers, designing projects, and delivering high-quality software solutions.

Transform customer experiences as a Conversational UI Dialog Designer, shaping the AI-driven dialog flow and personality of Intelligent Virtual Assistants. Collaborate with teams to ensure a seamless and engaging interaction for users.

Lead the charge in driving business growth by acquiring and nurturing client relationships through Microsoft solutions in digital contact centers, while delivering exceptional customer experiences and fostering strategic partnerships.

Transform solutions by developing cutting-edge AI software for client projects. Collaborate in a dynamic team to enhance NICE CXone products, utilizing advanced programming skills to deliver impactful machine learning and natural language processing systems.