Drive customer operations excellence by leading end-to-end support services, optimizing processes, and fostering team growth. Shape a customer-centric culture in a newly centralized contact center to enhance service delivery and success.

Lead the charge in enhancing software quality by implementing scalable test automation frameworks and mentoring teams for seamless integration across backend services and enterprise systems. Drive efficiency and innovation in testing practices.

Transform customer experiences by providing expert technical support and consulting for CAD/AVL systems. Collaborate with transit agencies to optimize software usage while managing upgrades and maintaining strong client relationships.

Elevate your career by managing strategic accounts in the transit sector, leading complex, long-cycle sales. Build trust and influence decisions through tailored solutions, all while collaborating with cross-functional teams and ensuring impactful outcomes.

Solve challenges by leading a dynamic revenue team to enhance sales execution, drive customer success, and ensure sustainable growth. Cultivate a disciplined sales culture while aligning marketing efforts to measurable outcomes.