We're looking for a software engineer that is passionate about the craft of software design and development. As a member of a cross-functional team, you will be responsible for helping the team write robust, well-defined stories and high-quality code that translates into actual business value.
We're looking for someone who will provide in person and remote leadership for a multi-functional team to include Customer Success, Account Management and Professional Services staff. The team's focus will be on proactively supporting, partnering and leading our customers to enable successful outcomes by leveraging our products. In developing a very close working relationship you will lead the team to retain customers and expand on that relationship through upselling.
As one of our first Implementation Project Managers, you will practice lean project management and gain broad experience in delivering transportation projects in an agile and iterative nature. You will be laser focused on the successful delivery and execution of microtransit pilots in collaboration with the Microtransit Advisor (MA).
This person will maintain the systems necessary to provide and integrate this data with discipline-specific tools. Now only that, we are looking for someone who will enthusiastically cultivate a culture of making sound decisions based on qualitative research and analytics.
The role also analyzes and isolates customer product issues, oversees GTFS publishing and support. Engages product management and engineering resources to resolve issues, crafts and implements support solutions, and builds customer goodwill for the long term.
We're looking for a Build & Operations Engineer who is passionate about DevOps, cross-functional teamwork, as well as enabling and iterating on our agile engineering culture. As a member of our Product Team, you will be responsible for building and maintaining pipeline tools that could include linting, testing, packaging, and deployment to create a robust development ecosystem.