Talkdesk is a cloud-based contact center software company that provides customer service solutions to businesses. The company was founded in 2011 and has since grown to serve over 1,800 customers in more than 100 countries. Talkdesk's platform includes features such as call routing, IVR, and analytics, and integrates with other business tools such as Salesforce and Zendesk. The company has received several awards for its innovative technology and customer service, and has been recognized as a leader in the contact center industry.