Drive pass program operations by overseeing the credentialing of over 100,000 personnel, ensuring security and compliance. Collaborate with various stakeholders and manage inquiries while operating in diverse environments and working hours.

Drive operational excellence by managing credentialing for 100,000+ MTA passholders, ensuring the security of revenue and personnel while providing efficient customer service across various locations and schedules.

Elevate projects by ensuring compliance with state codes through thorough reviews, inspections, and collaboration. Leverage expertise to uphold quality standards from design to construction, making impactful decisions in a dynamic environment.

Reimagine labor relations by leading strategic initiatives that ensure effective management of MTA's diverse workforce. Collaborate with unions and executive leadership to foster positive work environments and implement robust labor agreements.

Lead engineering efforts for electrical/mechanical systems in new railcar purchases. Oversee technical specifications, design reviews, and coordinate with diverse stakeholders to ensure compliance and smooth integration into operations.