Conduct research, interviewing clients, business stakeholders, and end users to understand and identify challenges and opportunities. Work closely with project management team members to secure and plan resources to deliver excellent products.
Approves the direction of RFPs that help media partners propose innovative solutions that exceed our clients' expectations. Approves timelines and handle account service and project management requests.
The Digital Delivery Manager is the primary point of coordination between internal stakeholders and client. Provide outstanding customer service by establishing excellent working relationships with clients.
The Account Director must be able to communicate the agency's vision and philosophy and have a deep knowledge of marketing and digital communications, as well as a solid understanding of all communication channels in a digital ecosystem - search, advertising, social, content, SEO and analytics.