Lead the charge in operational leadership for logistics support services, managing a distributed team to deliver high-quality outcomes across complex program activities while ensuring compliance with contract standards and continuous improvement.

Engage in transformative federal projects as a ServiceNow Business Analyst, driving improvements in operational efficiency and user experiences through precise requirements gathering and collaborative enhancements.

Lead the charge in driving ServiceNow enhancements by analyzing and managing business requirements for federal projects, improving operational efficiency and user experiences through collaboration with stakeholders and technical teams.

Shape a large-scale federal Contact Center Operations program, leading modernization initiatives and overseeing multiple integrated teams to enhance customer engagement across various channels while ensuring operational excellence and stakeholder satisfaction.

Lead a dynamic team in advancing energy efficiency initiatives across Massachusetts, driving program success through strong client engagement, strategic oversight, and innovative solutions in the commercial energy sector.