Transform post-sales operations by leading program design, boosting AI adoption, and enhancing customer experience. Collaborate across functions to drive strategic initiatives and ensure metrics-driven success throughout the CX organization.

Drive your career with high-impact execution in a rapidly evolving AI-native customer experience organization. Lead strategic initiatives and enhance program efficiency across multiple functions while delivering exceptional customer outcomes.

Drive the transformation of customer experience at the intersection of AI and operations. Collaborate with cross-functional leaders to launch strategic initiatives and enhance the efficiency of the CX organization, ensuring exceptional outcomes.

Take ownership of a diverse portfolio of ecommerce clients, enhancing product adoption and operational success through strategic partnerships and AI-powered solutions, ensuring long-term growth and satisfaction across the customer lifecycle.

Unlock success by leading the Gorgias 360 program through operational excellence and strategic automation, ensuring a seamless integration of AI and human support to elevate customer experience for mid to large size merchants.