Glance Networks is a software company headquartered in Wakefield, Massachusetts. The company's technology combines cobrowse, agent video, and screen share into a tool for call center and customer support agents to interact with customers.
Glance's technology enables agents to see their customer's web browser page or tab. Its cobrowse security and privacy settings mask sensitive or confidential information and only allow the agent to view the authorized web site. The company states that it has integrations with customer relationship management providers and other solutions such as Salesforce, Docutech, ServiceNow, and Moxie.
Highest paying job titles at Glance Networks include Sales Engineer, Senior Programmer Analyst, and Software Engineer