Luminoso is an artificial intelligence company that develops natural language processing (NLP) software to help organizations understand and analyze customer feedback, social media, and other unstructured data. The company's products include Luminoso Daylight, a text analytics platform that uses machine learning to identify themes and sentiment in customer feedback, and Luminoso Compass, a customer analytics platform that provides insights into customer behavior and preferences. Luminoso's solutions are used by companies in industries such as retail, hospitality, and healthcare. The company was founded in 2010 and is headquartered in Cambridge, Massachusetts.