Lead the administration and enhancement of collaboration platforms, ensuring compliance and security for a department serving over 13,000 users, while managing a diverse team and guiding strategic development initiatives.

Advance security compliance by managing OS and third-party patches across thousands of endpoints, analyzing vulnerabilities, and implementing remediation plans to ensure robust protection for critical Department of War systems.

Build your leadership skills by supervising a dynamic IT service desk team, ensuring operational excellence while enhancing customer satisfaction through strategic performance management and coaching. Drive process improvements in a fast-paced environment.

Lead and manage a dedicated AV/VTC team, ensuring optimal performance of enterprise video teleconferencing systems across multiple security enclaves while maintaining compliance and readiness standards.

Unlock potential by coordinating escalations between external users and internal resolver groups, ensuring effective communication and comprehensive analysis to drive successful ticket resolution and enhance service delivery for mission applications.