eGain Corporation is a customer engagement cloud solutions company. It provides digital-first, omnichannel customer engagement hub software that automates, personalizes, and optimizes customer interactions. The company's solutions include eGain AI knowledge, a solution for customer service and support; eGain Virtual Assistant, a solution for virtual assistance through chat, voice, and messaging; eGain Cobrowse, a solution for web and mobile cobrowsing; eGain ClickToCall, a solution for web and mobile click-to-call; eGain Digital+AI Marketing, a solution for digital marketing and AI; and eGain CallTrack, a solution for call tracking and case management. Its solutions are used in various industries, including banking, insurance, healthcare, telecommunications, retail, and utilities. The company was founded in 1997 and is headquartered in Sunnyvale, California.