Transform risk management by leading strategic initiatives to enhance enterprise and third-party risk governance. Collaborate cross-functionally to ensure effective identification, assessment, and reporting of risks in alignment with best practices.

Engage in strategic leadership of Enterprise Risk Management, fostering cross-functional collaboration to enhance risk governance and compliance across the enterprise while guiding a high-performing team in aligning processes with best practices.

Shape financial strategies for call center operations, driving insights through forecasting and analysis. Partner with senior leaders to enhance performance and optimize labor models in a fast-paced, dynamic environment.

Drive financial excellence by partnering with operations to enhance performance and forecasting. Lead budgeting, reporting, and labor modeling in a dynamic call center environment, ensuring alignment with strategic goals and decision-making.

Transform reliability practices by leading SRE initiatives, enhancing service quality and operational excellence through AI integration, and promoting a culture of shared accountability across development teams.