Champion the end-to-end delivery of complex initiatives within Crew Lifecycle Transformation, driving process analysis, executive communication, and cross-functional collaboration to ensure successful outcomes and continuous improvement.

Empower guests by driving cruise sales through proactive outreach and relationship building. Collaborate with sales coaches to exceed targets while adapting to dynamic customer needs in a fast-paced environment.

Oversee IT service delivery for Contact Center operations, ensuring effective incident management, performance monitoring, and stakeholder engagement. Drive continuous improvement initiatives and align IT services with business objectives for optimal service quality.

Lead the innovation and strategy for food and beverage offerings, managing product development and automation initiatives. Collaborate across teams to enhance guest experiences and operational efficiency while driving revenue growth and market alignment.

Lead integrated product marketing initiatives to enhance guest experiences across various onboard touchpoints. Manage projects independently, ensuring alignment with brand standards and effective communication across teams for optimal execution.