Champion customer satisfaction by leading complex investigations for regulatory compliance and effective complaint resolution, ensuring collaboration across teams to enhance service and drive continuous improvement within a highly technical environment.

Lead the establishment of a cutting-edge Assay R&D team, overseeing technology transfer, integration, and program execution across multiple regions. Drive high-performance standards while cultivating team collaboration in a fast-paced environment.

Transform R&D capabilities by establishing a high-performing assay development team, ensuring seamless technology transfer, and driving strategic execution across multiple geographies to meet business priorities and enhance operational excellence.

Support the planning and maintenance of cost accounting systems while ensuring accurate analysis, reporting, compliance, and process improvements to enhance financial operations and efficiency.

Drive growth by managing a diverse customer base in microbiology and diagnostics. Create new business opportunities while ensuring high customer satisfaction and collaborating with internal teams to exceed sales goals and optimize market presence.