Aisera is a Palo Alto-based company that provides an AI-driven service management solution. The company's platform automates IT and customer service tasks, enabling businesses to improve their service delivery and reduce costs. Aisera's solution uses natural language processing and machine learning to understand and respond to user requests, and can be integrated with a range of third-party applications. The company was founded in 2017 by Muddu Sudhakar, who previously served as the CEO of Cetas and Caspida. Aisera has raised $50 million in funding to date, and its investors include Menlo Ventures, Norwest Venture Partners, and Khosla Ventures.