Communication

Amazon CEO Jeff Bezos certainly doesn’t harbor many professional “regrets,” but in his most recent letter to company shareowners he illustrates another work principle that he takes very seriously—high standards. In addition to revealing that Amazon has more than 100 million Prime members worldwide, Bezos took a deep look at the power of applying high standards to every aspect of your work. Here are some takeaways from his letter. Read More

The right mentor can shape the course of your career — here’s what to look for in one. Read More

If I see an ad for a vacation rental that says “Your going to Hollywood!” it really bugs me. But my collaborator, Robin Queen, a sociolinguist, who studies how language use varies across social groups, is not annoyed by those errors at all. So we did some research to find out what makes some people more sensitive to writing mistakes than others. Read More

Sending this winning email to your dream company can get you noticed…and even hired. Read More

Co-founder of Quiet Revolution and author of Quiet: The Power of Introverts in a World That Can’t Stop Talking, Susan Cain works to make introverts around the world feel empowered at home and at the office. She recently sat down with world-leading business thinker Whitney Johnson, author of Disrupt Yourself: Putting the Power of Disruptive Innovation to Work and host of the Disrupt Yourself Podcast, to discuss why introversion goes hand-in-hand with positive disruption. Read More

You want to make a great first impression and appear at the top of your game even though you don’t know what to expect. Check these tasks off your to-do list the night before the big day so that you’re completely prepared. Read More

The problem with faking confidence is that it requires so much conscious effort that it is rarely successful. Whenever you attempt to conceal any strong feeling and fake another, your body almost always “leaks” nonverbal cues that are picked up consciously or subconsciously by your audience. Read More

When your manager calls on you out of nowhere in a meeting— but you don’t know what’s going on— you probably want to sink into the floor. Here’s how to handle a moment like this. Read More

Networking is the ultimate route, and the reasons are endless. You’ll meet investors, leaders, and potential team members. Here are some of my favorite networking methods that continue to work for me. Read More