Communication

Articles by this author

Bring the power of progress into your one-to-one meetings Ladders Contributor

As a leader, it’s up to you to help connect the dots between team members’ wins and the value their work provides to your company and customers. In the process, not only will your team members experience satisfaction, their output will improve as well. And that’s progress everyone can feel good about. Read More

You must meet one-on-one with your new hire in the first week ... or else Monica Torres

When you get hired, your first week will set the tone for what happens next, according to a new survey. The researchers noticed that what retained new hires at the tech giant came down to a simple action — did their manager meet with them one-on-one that first week? … Read More

Use your grown-up voice! Ditch vocal fry, baby talk or bro-language Rachel Weingarten

The thing is that whether you realize it or not, the way you speak might be alienating others in the workplace or your work orbit. Read More

Here’s the most dangerous proverb in the English language Ozan Varol

Curiosity requires an admission of ignorance. Asking a question means that we don’t know the answer, and that’s an admission that few of us are willing to make. For fear of sounding “dumb,” we assume most questions are too basic to ask, so we don’t ask them. Read More

4 things you should never utter when your manager is in earshot Jane Burnett

Some things should really be common sense, but it always pays to have a refresher: there are a bunch of things you should never, ever say when your boss is around. Here are four of those things. Read More

How a manager should critique an employee's work Danny Rubin

Constructive criticism is essential for team dynamics. If your employees don’t improve a little each day, then the company as a whole will languish. Still, there’s a proper way to dispense critiques while you manage the relationship and remain in control as a leader. Read More

3 tricks to step up your self-promotion skills Selena Rezvani

Whether you’ve landed a new client, settled a case, launched a product or won an award, consider some of the approaches below as you fine-tune your own voice for talking about accomplishments. Read More

Study: Our smiles and frowns do not actually reflect our feelings Monica Torres

Before you go reading too much into your boss’s face for clues, know this — that smile or frown doesn’t actually mean what you think it means. Research finds that our facial expressions are our tools to telegraph our intentions or goals. Read More

These 8 innocent email clichés aren't so innocent after all Ladders Contributor

Here’s what I really mean when I’m using this seemingly innocent email cliché. Read More

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Myth busted: 5 ageism stereotypes that need to be broken

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The simple eye contact trick you should use in every conversation

“When two people are having a conversation, eye contact signals that shared attention is high —that they are in peak synchrony with one another.”

How to deal with ‘The Great Resignation’ when you are a manager

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7 things you should never ask your boss

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