At Absorb, we believe great systems create great experiences. As our Billing Systems Specialist, you'll play a key role in ensuring the technology behind our quote-to-cash process is accurate, scalable, and seamless. Sitting at the intersection of Salesforce, Zuora, Finance, and Sales, you'll own and optimize the systems that power our SaaS subscription business-from pricing and quoting to invoicing, renewals, and revenue operations. If you're energized by solving complex business challenges, improving processes through automation, and serving as the go-to expert for billing systems, this is an opportunity to make a meaningful impact in a high-growth, collaborative environment.
What you'll do:- Own and optimize Zuora Billing, including product catalog management, pricing, subscriptions, invoicing, and payment processes.
- Manage and troubleshoot the Salesforce-Zuora integration to ensure accurate data flow across the quote-to-cash lifecycle.
- Improve billing operations through automation, process enhancements, and data quality initiatives that reduce manual effort.
- Partner closely with Finance to support billing accuracy, revenue recognition, forecasting, and month-end activities.
- Serve as the billing systems expert, resolving complex issues and collaborating with Sales, Customer Success, Support, and Finance teams.
- Analyze billing data, monitor system performance, and identify trends, risks, and opportunities for operational improvement.
What you'll bring:- Hands-on Zuora Billing experience - product catalog management, SKU configuration, workflow automation, subscription amendments, and reporting.
- Understanding of the Salesforce ecosystem, ideally with exposure to the Zuora for Salesforce connector or CPQ.
- Strong grasp of SaaS subscription billing concepts - ARR, MRR, proration, amendments, and co-terming.
- Familiarity with quote-to-cash processes and where the handoffs between Sales, Finance, and Systems live.
- Analytical mindset with a focus on continuous improvement and efficiency.
- Comfort working across business and technical stakeholders - you can talk to a CFO and a Salesforce admin in the same afternoon.
Technologies we use:- Zuora
- Salesforce
- Jira
- Freshservice
- Copilot
- Claude
- ChatGPT
Are you ready to become an Absorber?What we offer:- Fully remote-first work with flexible work arrangements
- Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
- New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
- Endless opportunity for career growth and internal mobility
- Employee driven DE&I programs
