Syntricate Technologies

Zscaler Cloud Security Services Admin

Syntricate Technologies$80K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong knowledge of Zscaler products: ZIA, ZPA & ZDX
  • Experience configuring GRE and IPsec tunnels in Zscaler
  • Proficient in troubleshooting common ZIA and ZPA issues
  • Familiarity with app profiles and client files
  • Ability to enhance ZIA and ZPA features according to security standards

Responsibilities

  • Log tickets for unexpected errors indicating potential larger issues
  • Perform daily troubleshooting tests of client versions
  • Ensure Zapp is bypassed from other applications to avoid outages
  • Update to the latest Zapp version bi-annually as a best practice
  • Implement the latest Zapp version after thorough review and decision-making
  • Review release notes, identify issues, and create fixes for client images
  • Manage user assignments for different group policies, including pilot tests

Benefits

  • Work in a dynamic, 24/7 environment
  • Opportunity to enhance and build expertise in Zscaler technology
  • Collaborate with teams focused on security enhancements
  • Gain experience in high-level troubleshooting and configuration tasks
  • Participate in regular updates and deployments of cutting-edge technology
Full Job Description
Required Skills:
  • Must have a good knowledge of ZIA, ZPA & ZDX and work on 24*7 rotational shift.
  • Knowledge of configuring GRE and IPsec tunnel in Zscaler.
  • Hands on experience in troubleshooting the common issues in ZIA and ZPA.
  • Knowledge of app profile and Client file.
  • Work on enhancing the features of both ZIA and ZPA as per the security standards.

Roles Description:
  • Experiences in Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) with Zscaler
  • Troubleshooting testing of client version daily
  • Ensure Zapp is bypassed from other applications and security solutions to prevent outages.
  • Consider updating to the latest Zapp version at least bi-annually (Leverage the possible as best practice)
  • Push of the latest Zapp version (Leverage possible as best practice) after review and decision of deployment is made.
  • Review release notes, compare discovered issues and develop fixes for client images.
  • Determine users to be added to different group policies including the pilot user test group.
  • Assign users to be added to different group policies including the pilot user test group for Zapp.
  • Pilot users on new Zapp versions first & then roll out.
  • Consider updating to the latest Zapp version at least bi-annually by working closely with Zscaler to do the upgrade.

About Syntricate Technologies

Syntricate Technologies Careers

Joining Syntricate Technologies presents an unparalleled opportunity to advance a career in technology with a company at the forefront of digital innovation. Syntricate Technologies is renowned for its commitment to leadership, diversity, and leveraging technology to solve complex problems. This is where professionals come to not just seek job opportunities but to forge lasting careers in an environment that values growth and leadership.

Explore Career Opportunities

Syntricate Technologies is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the potential for professional advancement is nearly limitless. Syntricate Technologies is not just a company; it's a place where talented individuals can thrive.

Innovation and Professional Growth

At Syntricate Technologies, innovation isn't just another buzzword—it's the cornerstone of the company culture. Employees are encouraged to push the boundaries of what is possible, bringing groundbreaking solutions to the table. With a team of dedicated professionals, Syntricate Technologies fosters a culture of continuous improvement and professional growth.

Diversity and Inclusion

Syntricate Technologies believes that diversity fuels innovation. With a commitment to creating a diverse and inclusive workplace, the company actively seeks to hire individuals from various backgrounds and experiences. Diversity training is integral, ensuring that all team members feel valued and understood.

Internship Programs and Employment Benefits

For those starting their careers, Syntricate Technologies offers robust internship programs that provide real-world experience and networking opportunities. Interns at Syntricate Technologies gain invaluable industry insights and professional skills that are crucial for future employment. Full-time employees enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits at Syntricate Technologies are designed to ensure employees are healthy, happy, and secure.

Applying for a Position

To apply for a position at Syntricate Technologies, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within the company culture. Syntricate Technologies values curiosity, creativity, and a passion for technology.

Stay Connected with Syntricate Technologies Careers

Interested candidates are encouraged to explore the various job opportunities on the Syntricate Technologies careers page. Stay updated with the latest company news, employment trends, and career tips by subscribing to the Syntricate Technologies careers newsletter.

Join Syntricate Technologies

Discover the career possibilities that await at Syntricate Technologies. Search open positions that match your skills and interests. Syntricate Technologies is looking for passionate, driven, and innovative team players ready to contribute to a leading technology company.

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51 employees
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