What you can expect

As a Zoom AI DevOps Engineer, you can expect to work on high-impact, large-scale systems that support ZoomAI and Machine Learning services. You'll be part of a fast-moving, technically advanced team focused on building and maintaining highly available (99.999%) services. This is a hands-on role with opportunities to grow, innovate, and contribute to Zoom’s cutting-edge AI initiatives.

About the Team

The ZoomAI DevOps team is a collaborative group dedicated to building scalable, reliable, and secure infrastructure for ZoomAI and Machine Learning services. Comprising individuals with varying levels of experience, the team promotes an open atmosphere. Knowledge sharing, innovation, and practical problem-solving are integral to their daily operations.

Responsibilities

• Maintaining ZoomAI services’ release deployment and maintenance.
• Conducting in-depth investigations across various ZoomAI services and environments to identify architectural or operational inefficiencies.
• Designing and implementing enhancements in deployment pipelines and CI/CD automation to improve reliability and accelerate release processes.
• Designing and implement zero-downtime Zoom services (99.999%)
• Developing CI/CD automation to maintain a scalable architecture.
• Automating monitoring metrics, identify and troubleshoot service issues.

What we’re looking for

• Have hands-on expertise in AWS Bedrock.
• Demonstrate experience in Kubernetes and Docker.
• Show skills in using Git, Jenkins, ArgoCD, and other DevOps tools.
• Bring expertise in Prometheus, Grafana, ELK Stack, and related monitoring tools.
• Demonstrate expertise in programming using Python, Shell, and various scripting languages.
• Own experience in writing and managing Ansible Playbooks and working with Ansible Tower.
• Exhibit deep understanding of Linux systems and shell environments.
• Bring experience with AWS cloud infrastructure.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.