LOCATION: REMOTE
REPORTS TO: Yourgi Vice President of Product, UX Design, and Data
PAY: $125k to $155k base + Bonus
CORE RESPONSIBILITES:Design and ship features (~60%) - Design and ship features end-to-end across web, iOS, and Android for both Yourgi and Yourgi Pro, taking them from research and discovery through wireframes, prototypes, and final UI.
- Translate two-sided marketplace dynamics, pet-parent and pro needs, and business requirements into intuitive, accessible (WCAG), scalable experiences.
- Conduct and synthesize user research (interviews, usability testing, surveys) to ground design decisions in evidence.
- Partner with product managers and engineers to shape product direction, and communicate design rationale clearly to leadership and cross-functional partners.
Lead the design team (~20%) - Manage one full-time designer and two contractors who function as full team members: 1:1s, growth conversations, design feedback, weekly reviews, and unblocking them on hard design problems.
- Own design prioritization and allocation across the team, deciding who works on what each week and where the quality bar sits.
- Run design crits and team rituals (weekly reviews, portfolio shares, working sessions).
- Partner with the VP on hiring as the team grows: panel interviewing, portfolio reads, and eventually owning the loop.
Own and drive the transition to an AI-first design team (~20%) - Own and help drive Yourgi's transition to an AI-first design team alongside our cross-platform partners on web, iOS, and Android.
- Establish how Yourgi designs with AI in practice: code as the source of truth, Storybook (and its mobile equivalents) as the durable component catalog, and Figma as the downstream collaboration surface.
- Use AI tools (Claude, Figma AI, Cursor, v0, and similar) as part of how you ship: drafting new components as code, accelerating exploration, and holding the quality bar.
- Set the standards and patterns the rest of the design team adopts as we scale.
Why You'll Love It Here - A mission-driven team focused on improving the lives of pets and the people who care for them.
- A fast-moving, low-ego environment where design has a true seat at the table.
- Opportunities to own major product areas and influence the future of the platform.
- A flexible, remote-first work environment with pet-friendly perks.
- The chance to grow with a startup poised to scale nationwide and help shape its design culture along the way.
- 6+ years of professional experience in product design, UX, and UI, ideally within marketplaces, SaaS, consumer tech, or service-based platforms.
- Direct experience managing or leading designers, even one or two reports, with confidence running 1:1s, giving feedback, and having growth conversations.
- Track record designing for two-sided marketplaces, including supply and demand dynamics, discovery, and booking or transaction flows.
- Experience designing for small business users, with a strong understanding of conversion, onboarding, and growth-focused experiences.
- A bias for action. You move quickly, iterate rapidly, and look for the smallest design change that will produce the biggest impact, with comfort in rapid prototyping and rapid experimentation.
- A strong portfolio demonstrating UX thinking, interaction design, visual craft, and problem-solving across complex flows.
- Proven ability to lead design work from concept to launch in cross-functional, agile teams.
- Deep understanding of UX principles, information architecture, and accessibility standards (WCAG).
- Comfort using AI tools (Claude, Figma AI, Cursor, v0, and similar) as part of your daily design practice.
- Fluency in design and collaboration tools: Figma, FigJam, Loom, User Interviews, Marvin, Lookback, Confluence.
- Experience conducting or synthesizing user research and usability testing.
- Strong communication skills and comfort presenting work to cross-functional partners and leadership.
- High attention to detail with strong visual and interaction design instincts.
Qualifications & Requirements - 6+ years of professional experience in product design, UX, and UI, ideally within marketplaces, SaaS, consumer tech, or service-based platforms.
- Direct experience managing or leading designers, even one or two reports, with confidence running 1:1s, giving feedback, and having growth conversations.
- Track record designing for two-sided marketplaces, including supply and demand dynamics, discovery, and booking or transaction flows.
- Experience designing for small business users, with a strong understanding of conversion, onboarding, and growth-focused experiences.
- A bias for action. You move quickly, iterate rapidly, and look for the smallest design change that will produce the biggest impact, with comfort in rapid prototyping and rapid experimentation.
- A strong portfolio demonstrating UX thinking, interaction design, visual craft, and problem-solving across complex flows.
- Proven ability to lead design work from concept to launch in cross-functional, agile teams.
- Deep understanding of UX principles, information architecture, and accessibility standards (WCAG).
- Comfort using AI tools (Claude, Figma AI, Cursor, v0, and similar) as part of your daily design practice.
- Fluency in design and collaboration tools: Figma, FigJam, Loom, User Interviews, Marvin, Lookback, Confluence.
- Experience conducting or synthesizing user research and usability testing.
- Strong communication skills and comfort presenting work to cross-functional partners and leadership.
- High attention to detail with strong visual and interaction design instincts.
Bonus: - Experience in booking or two-sided marketplace platforms, especially those serving small businesses or independent providers.
- Experience optimizing conversion funnels, onboarding, and retention for small business users.
- A prior player-coach or team-lead role you can talk through, with examples of what worked and what you'd do differently.
PERKS: - Health, vision, dental, long & short-term disability, and Life insurance
- A Startup mentality company with stable funding
- Opportunity to grow your career with a network of like-minded professionals
