The Workshop Manager is responsible for the general management, planning, and resourcing of all rebuild and repair activities within the Elko Workshop in the support of the local Sandvik USA region. The role also focuses on improving customer perception and developing efficient workshop operations that ensure added value to the customer base.
This role Workshop Manager requires in-facility presence in the Elko, NV facility.
Key Responsibilities:- Manage and develop facility rebuild operations, offerings, and capabilities consistent with business strategies and identified customer needs.
- Manage workshop resources to meet utilization, production targets, and capacity requirements.
- Develop workshop business plans for additional projects or expansion of current operations.
- Enhance relationships with internal and external customers to support constructive and profitable business partnerships.
- Investigate competitor activities and conduct relevant market research to maintain competitiveness.
- Ensure workshop operations run with efficient and lean processes.
- Create an environment where tasks and actions are driven by strong process and project management concepts.
- Provide input into and achieve agreed business targets, including inventory management, workshop utilization, capacity management, and workshop standards.
- Ensure implementation of appropriate financial controls.
- Optimize rebuild capacity and service offerings for the customer base.
- Ensure customer satisfaction within the area of primary responsibility.
- Hire, coach, motivate, train, evaluate, and direct team members to accomplish goals and objectives.
- Ensure proper onboarding of new personnel in accordance with company procedures.
- Manage, motivate, and influence ad hoc teams as driven by business needs.
- Manage resources to deliver rebuild and repair projects for internal and external customers on time and within budget.
- Comply with Sandvik EHS policies and applicable government, customer, and industry regulations.
- Identify and report unsafe work habits.
- Strive to find safer ways for customers to work with Sandvik products.
- Ensure all activities are carried out in accordance with company values and policies.
- Participate in mining association meetings as designated.
- Stay current on industry developments and competitive repair and rebuild offerings.
- Take responsibility for personal development and skill enhancement.
Minimum Qualifications:- Bachelor's degree or equivalent 4 years hands on experience in engineering, business, operations management, or a related discipline
- Minimum of five additional years of workshop, service, rebuild, repair, or heavy equipment maintenance leadership experience
- Demonstrated success managing technicians, supervisors, planners, parts coordination, repair schedules, customer priorities, and workshop production targets
- Strong understanding of mining equipment rebuilds, component repairs, rock drill repairs, welding/fabrication activities, contamination control, quality assurance, and safe workshop practices
- Valid driver's license in good standing
- Ability to obtain and maintain required MSHA, site-specific, EHS, and customer-required training where applicable
- Working knowledge of Microsoft Office and relevant business systems used for work orders, planning, parts, timekeeping, invoicing, and reporting
Preferred Qualifications:- Bachelor's degree in engineering, business, operations management, or a related discipline.
- Ten years of progressive leadership experience in mining, heavy equipment, industrial repair, rebuild, or service operations.
- Experience leading a multi-discipline workshop environment, including machine rebuilds, component rebuilds, rock drills, welding, repair work, paint/refurbishment, planning, parts coordination, and administration.
- Commercial awareness with the ability to manage utilization, capacity, labor recovery, cost control, invoicing flow, customer expectations, and profitability.
- Experience with Lean, continuous improvement, 5S, root cause analysis, quality management systems, and ISO 9001 principles.
- Strong customer-facing communication skills with the ability to support account teams, resolve escalations, and improve customer confidence in workshop turnaround time, quality, and value.
- Proven ability to coach, train, develop, and hold teams accountable for safety, quality, schedule adherence, documentation accuracy, and productivity.
Location:
This role is based primarily at the Sandvik Elko Workshop Branch in Elko, Nevada and requires regular presence in the workshop, yard, office, and customer-facing areas. The position operates in an industrial heavy equipment repair environment involving machine rebuilds, component repairs, rock drill repairs, welding/fabrication, parts movement, lifting activities, customer inspections, and quality verification. Standard schedule is generally Monday through Friday during normal business hours; however, additional hours may be required to support production schedules, customer commitments, urgent repairs, audits, safety matters, or operational priorities. Occasional travel to customer mine sites, vendor locations, training events, and regional business meetings may be required. The role requires compliance with Sandvik EHS requirements, customer site requirements, MSHA/site-specific training where applicable, and use of required PPE. The employee must be able to safely access workshop and yard areas, participate in inspections, support incident or hazard reviews, and work around mobile equipment, cranes, tools, parts, oil/grease, noise, and other normal workshop conditions.
Compensation Range: The salary range is expected to be from $119,840 - $140,000
Work authorizationMust have the legal right to work in the United States on an
indefinite basis without employer sponsorship.
(Please note: temporary work authorizations, including OPT, do not meet this requirement.)
This position will be posted a minimum of 5 days, or until filled.
Benefits:
Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.
How to applyFor immediate consideration, please apply online at www.home.sandvik/careers to the Workshop Manager position R[redacted].
