Cisco

Workplace Services and Governance Lead

Cisco$155K — $227K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Corporate Real Estate (CRE) and Facility Management (FM) operations.
  • Proven track record in managing large-scale vendor relationships and workplace services.
  • Strong legal acumen for navigating contracts and resolving disputes.
  • Experience in complex environments involving Procurement and integrated workplace solutions.
  • Demonstrated leadership in strategy execution of workplace initiatives.
  • Familiarity with workplace transformation processes preferred.
  • Ability to work both remotely and onsite 2-3 days per week.

Responsibilities

  • Drive strategic workplace initiatives aligned with Cisco's goals.
  • Lead complex procurement processes and negotiate contracts.
  • Manage relationships with external vendors and partners.
  • Serve as the main point of contact for internal stakeholders.
  • Facilitate strategy sessions to align departmental objectives.
  • Leverage data analysis to improve workplace services and employee productivity.
  • Identify and implement smart building technologies for enhanced workplace experiences.

Benefits

  • Remote work flexibility, with preference for East Coast or Texas candidates.
  • Opportunity to innovate and shape the employee experience at Cisco.
  • Role is pivotal in a high-impact governance and vendor management team.
  • Exposure to cutting-edge technologies and industry trends.
  • Collaborative work environment with cross-functional teams.
Full Job Description
The application window is expected to close on: 07/14/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Location: US Remote: East coast or Texas preferred

Position Overview

The WPR Workplace Services and Governance Lead plays a pivotal role within the Governance and Vendor Management team. You will drive the strategy and execution of workplace solutions that align with Cisco's business goals and market demands. This position requires a strong understanding of Corporate Real Estate, Facility Management operations, and event sourcing to effectively lead workplace initiatives and collaborate across multiple internal teams and external vendors. The role focuses on delivering exceptional workplace experiences through innovative solutions and cross-functional alignment.

What You'll Do

As the Workplace Services and Governance Lead within GSO, you will:
  • Drive the strategy for workplace initiatives from concept to execution, ensuring alignment with Cisco's "Connected Workplace" vision and evolving business requirements.
  • Lead complex procurement events effectively. This includes the successful negotiation and agreement of contracts. You will ensure that third-party services and workplace deployments meet Cisco's high standards for quality, employee experience and innovation.
  • Assist with the successful management of Vendor relationships and partnerships.
  • Act as the primary liaison between WPR and internal Cisco stakeholders (Global Procurement Services, Legal, etc.).
  • Lead Core - Context, and Go to Market Strategy sessions to align with Cisco, and WPR's strategy
  • Utilize data analysis and user feedback interpretation to continuously improve workplace services. Apply AI-driven sentiment analysis and workplace metrics to curate environments that enhance employee productivity.
  • Use AI and agentic AI solutions in your day-to-day work, including scope development, bid management, bid normalization, analysis, and insights.
  • Identify and deploy smart building technologies and workplace technology support models to ensure Cisco's workplaces remain at the cutting edge of industry trends.


Required Qualifications

  • Proven experience in Corporate Real Estate (CRE) and Facility Management (FM) operations.
  • Proven expertise in managing large-scale vendor relationships and managing workplace events and services.
  • A good understanding regarding the current market conditions and risks in respect of both CRE and FM Vendors
  • Experience in dealing with and resolving of contractual or governance related escalations, and disputes.
  • Demonstrated experience working in complex environments involving Procurement, Sales, and the management of integrated workplace solutions.
  • Strong leadership skills with a track record of driving workplace initiatives from initial strategy to successful market launch.
  • Background in managing workplace service deployments; familiarity with workplace transformation is a significant plus.
  • Ability to work effectively in both in-person and virtual environments, with an onsite presence 2-3 days per week.

Desired Skills
  • Ability to align workplace solutions with long-term business objectives and emerging market trends.
  • Ability to successfully navigate a global matrix organization, and to work across different time zones.
  • Proficiency in using data to address operational challenges and innovate the employee experience.
  • Excellent collaboration and interpersonal skills to influence diverse teams and high-level stakeholders.
  • Capable of operating amidst change and re-prioritization in a fast-paced global environment.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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