The Onsite EAP Counselor role is a unique and exciting opportunity to provide EAP counseling, management consultations, program promotion, critical incident response, and training, etc. to employees as well as case manage mandatory Drug Free Workplace referrals and conduct expatriate readiness interviews. You may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues. This role will report to the Spring Health Clinical Manager.
What you'll be doing:- Provide on-site support to managers, people teams, and members onsite at the customer location Huntsville, AL; the hours for this role will be 8a-4p local time.
- Provide management consultation to leaders in order to enhance employee wellbeing and workplace effectiveness.
- Conduct assessment to determine Service Agreement and Recovery Plan for referred employees.
- Monitor employees' engagement in the mandatory Drug Free Workplace referral process.
- Delivery of critical incident response services.
- Conduct trainings and facilitate Spring Health benefit promotion events.
- Develop expert-level understanding of the customer benefit ecosystem and available support programs.
- Provide solution-focused employee mental health counseling, consultation, support, and connection to appropriate resources.
- Complete required internal training and assignments and attend Spring Health Clinical Team meetings.
- Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.
- Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up.
- Identify and problem-solve issues that create barriers or disruption to care, with support from leadership.
- Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements.
- Other responsibilities as it applies to the success of this role.
What we expect from you:- LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required). You have an unrestricted license to practice psychotherapy in the state of AL. An FL licensed, in addition, is highly preferred but not required. All applicants with an AL license must be open to getting FL licensure, as well.
- EAP experience preferred
- SAP qualified preferred
- CEAP certification preferred
- Supervisory experience and/or experience working with management and human resource professionals preferred
- Demonstrated SUD experience preferred
- Experience working with diverse populations (bilingual preferred)
- Knowledge of healthcare settings and community resources
- Tech and computer savvy: comfortable adopting new technologies and platforms and efficient in tech-related tasks.
- Excellent written and verbal communication skills
- You have been trained and have experience in delivering management consultation, management referrals, critical incident response, and EAP presentations
- You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
- You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks
- You are committed to high quality documentation of service delivery that is completed in a timely manner
- You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators
The target salary range for this position is $85,000 - $95,000, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
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