Accenture

Workplace Location Services Analyst

Accenture$70K — $103K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 2 years of experience in customer service.
  • Experience working in hospitality and facilities settings preferred.
  • Proficient in MS Office (Word, Excel, PPT, Teams).
  • Strong critical thinking and problem-solving skills.
  • Excellent communication, organizational, and time management abilities.

Responsibilities

  • Oversee contractors to ensure quality control and adherence to standards.
  • Analyze and resolve lower-complexity problems with peer interaction.
  • Enhance collaboration and client engagement through local activities.
  • Exercise authority in completing assignments and making decisions independently.

Benefits

  • Medical, dental, and vision coverage.
  • Life and long-term disability insurance.
  • 401(k) plan with matching opportunities.
  • Paid holidays and paid time off.
  • Bonus opportunities.
Full Job Description
Location: San Antonio, TX (Onsite)

Acting as the true face of the firm, the Workplace Location Services Analyst will create an unparalleled experience for every guest that walks through the door, with a strong emphasis on security and customer service. Scope may include wide range of Workplace Solutions customer services activities, delivered at a location/across multiple locations. May include workspace set-up, A/V, catering, document, reception, floor support & other location services. Independently carry out routine tasks according to guidelines and/or under supervision

Key Responsibilities:
  • Daily oversight of contractors to ensure proper supervision, quality control, and adherence to standards.
  • Requires analysis and solving of lower-complexity problems. Interaction is with peers within Accenture before updating supervisors.
  • Provides enhanced collaboration and client engagement, build relationships with client team through local engagement activities and internal team requests.
  • Authority (Power to influence or complete assignments independently, and ability to make decisions, as measured by latitude to devise work products or plans, reliance on instruction.


Basic Qualifications:
  • Minimum of 2 years of experience with customer service


Preferred Skils:
  • Experience working in hospitality setting
  • Experience working in a facilities setting
  • Experience with MS Office (Word, Excel, PPT, Teams)


Professional Skills:
  • Must have Critical thinking skills.
  • Problem solving skills Knowledge
  • Proven ability to work independently and as a team member.
  • Good communication skills (written and oral) Good organizational, multi-tasking and time management skills.
  • Highly responsive, flexible and adaptable
  • Proactive thinker/action
  • Passionate about customer service.
  • High level of professionalism. Demonstrated leadership in professional setting.
  • Demonstrated teamwork and collaboration in a professional setting.
  • Ability to work with highly confidential material and maintain confidentiality.
  • Comfortable with technology.
  • Seeks out challenges and opportunities to grow


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 08/30/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $70,350 to $103,100

Cleveland $44,500 to $82,500

Colorado $57,800 to $89,100

District of Columbia $51,200 to $94,900

Illinois $44,500 to $89,100

Maine $45,350 to $75,900

Maryland $48,100 to $89,100

Massachusetts $48,100 to $94,900

Minnesota $48,100 to $89,100

New York $66,300 to $103,100

New Jersey $51,200 to $103,100

Virginia $44,500 to $94,900

Washington $80,200 to $94,900

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

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