Job Description:Workload CoordinatorDrive Operational ExcellenceIn this role, you will coordinate the daily staffing functions of practice groups by balancing workloads and ensuring the timely, accurate delivery of value-added services to internal and external clients. This position operates in a flexible Monday-Friday environment and performs legal practice assistant responsibilities for one or more attorneys.
What You'll Do- Direct daily workflow operations for a high-performing legal support team.
- Strategically balance workloads and coordinate coverage to maximize efficiency and ensure seamless attorney support.
- Manage staffing logistics, including PTO, leave requests, and backup assignments, while collaborating with leadership to maintain uninterrupted service.
- Serve as the central point of contact for incoming service requests, leveraging ServiceNow to prioritize, assign, and monitor work for optimal turnaround times.
- Deliver hands-on production support, quality control, and troubleshooting for high-priority projects while providing exceptional client service to attorneys, business professionals, and internal stakeholders.
- Execute advanced Legal Practice Assistant responsibilities, consistently driving operational excellence, responsiveness, and superior service delivery.
What You'll Bring- Excelling in a fast-paced, deadline-driven environments by managing competing priorities with precision and professionalism.
- Leveraging advanced legal technology expertise, deep knowledge of firm best practices, and exceptional organizational skills to anticipate attorney's needs.
- Optimizing workflows and delivering high-quality work.
- Demonstrating strong leadership by guiding peers, producing polished legal documents and correspondence, and maintaining accuracy, efficiency, and outstanding client service under pressure.
- A high school diploma or equivalent. A minimum of 5 years of relevant Legal Practice Assistant experience, or equivalent.
Preferred Qualifications- Microsoft Office suite
- BA degree
Join a collaborative, high-performing Business Operations team where your expertise will help shape the employee experience across our global organization. In this role, if you are passionate about delivering exceptional service and making a lasting impact, you will find meaningful opportunities to grow your career while helping create an outstanding experience for our people.
This position is eligible for an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. More information regarding benefits and programs may be found here.
This position may be filled in the following locations. The listed compensation range reflects the typical pay for this role, though it is rare for new hires to receive an offer at the top of the range. Actual compensation may vary depending on experience, skills, market conditions, and internal equity.
Colorado compensation range: $81,530.00 to $122,790.00 annually
Illinois compensation range: $86,040.00 to $129,590.00 annually
Washington state compensation range: $86,000.00 to $129,530.00 annually
Washington, D.C., compensation range: $92,880.00 to $139,890.00 annually
