Job DescriptionWe are seeking an
Accounts Receivable & Credit Manager to lead a core financial function that directly supports business performance. This role goes beyond managing receivables-it is responsible for improving cash flow, strengthening financial discipline, and ensuring billing and collections processes align with both operational realities and customer expectations. This position will have clear ownership of outcomes and visibility across multiple areas of the business.
RESPONSIBILITIES Working Capital Management & Financial Performance- Own and optimize key working capital metrics (DSO, aging, cash conversion cycle).
- Develop and execute strategies to improve cash flow and reduce past due balances.
- Monitor AR trends and risks, providing actionable insights to executive leadership.
- Partner with FP&A and operations to align billing, collections, and cash flow priorities.
Leadership and Team Development- Provide direct leadership and direction to the AR/Credit team.
- Establish clear performance expectations, KPIs, and accountability across roles.
- Develop team capabilities through coaching, training, and succession planning.
- Foster a high-performance, collaborative, and engaged team culture.
Process Improvement & Transformation- Lead end-to-end AR process optimization initiatives (billing, collections, credit, cash application).
- Drive automation, standardization, and system enhancements (ERP, data workflows, AI-enabled tools).
- Identify and eliminate inefficiencies, bottlenecks, and manual processes.
- Ensure scalability of AR processes to support growth and acquisitions.
Cross-Functional Alignment- Partner with Sales, Operations, Customer Service, and Finance leadership to improve the client billing and payment experience.
- Align AR processes with commercial strategy and client relationship management.
- Serve as a key liaison with executive leadership on AR performance and initiatives.
Governance, Risk & Policy Oversight- Establish and maintain credit policy framework, ensuring appropriate risk management.
- Oversee escalation protocols for high-risk or complex accounts.
- Ensure compliance with internal controls, audit standards, and financial policies.
REQUIREMENTS- 5-10 years of progressive AR, credit, or finance leadership experience
- Associate or bachelor's degree in accounting, Finance, Business, or a related field preferred but not required; equivalent combination of education and relevant experience will suffice.
- Proven experience managing teams and driving working capital improvements
- Strong analytical, financial, and operational leadership skills
- Experience leading process improvement / transformation initiatives
- ERP and data analytics experience required
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook), with strong Excel capabilities preferred.
- Exposure to or interest in automation tools, data analytics, or AI-enabled solutions in finance operations is a plus.
- Strong analytical and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Effective communication and collaboration skills, with the ability to work cross-functionally.
- Self-motivated with the ability to work both independently and as part of a team.
