Workforce Solutions Business Development Officer (Full-Time)

Milwaukee Area Technical College

$71K — $96K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Marketing, Communications, Education, or a related field.
  • 5+ years of experience in strategic partnerships, B2B sales, or workforce development.
  • Master's degree preferred, along with additional years of experience.
  • Experience managing the full sales cycle and organizational relationships.
  • Strong knowledge of business development and employer engagement.

Responsibilities

  • Develop and execute business development strategies to drive growth.
  • Identify target industries and emerging workforce trends for partnership opportunities.
  • Cultivate relationships with executives and industry associations.
  • Lead needs assessment discussions to identify workforce challenges for clients.
  • Develop proposals and facilitate negotiations to secure partnerships.
  • Manage strategic employer partnerships to strengthen workforce solutions.
  • Monitor sales activity and partnership outcomes to support continuous improvement.

Benefits

  • Health insurance options with generous employer contribution.
  • Dental and vision insurance coverage starting the month after employment begins.
  • Group life and long-term disability insurance fully paid by MATC.
  • Flexible work schedule available after a probation period.
  • Opportunities for continuous learning and professional development.
Full Job Description
Salary: $71,363.00 - $96,343.00 Annually
Location : 700 W State Street, Milwaukee, WI
Job Type: Full-Time
Job Number:
Division: Workforce Solutions
Opening Date: 08/10/2026
Closing Date: 8/23/2026 10:00 PM Central
Application Requirements: Candidates (both internal and external) must complete the employment application in its entirety for further consideration. Typing "See Resume" in lieu of application completion will not be acceptable. Salary determination will be based on years of credited experience that is listed on the job application only so please include complete work history

Description
Under the direction of the Director, Workforce Solutions, the Workforce Solutions Business Development Officer, leads business development, employer engagement, and strategic partnership initiatives that advance Workforce Solutions' growth objectives. The position is responsible for identifying and cultivating new business opportunities, developing customized workforce training and talent solutions, and expanding relationships with employers, industry associations, and community partners.

This role serves as a senior individual contributor responsible for driving revenue growth through consultative sales strategies, partnership development, and market expansion. The position operates with substantial independence and discretion, influencing cross-functional stakeholders and representing MATC externally while advancing opportunities from prospect identification through partnership implementation.

Characteristic Duties and Responsibilities

  • Business Development Strategy & Market Expansion:
    • Develops and executes proactive business development strategies that support Workforce Solutions growth objectives.
    • Identifies target industries, priority employer segments, emerging workforce trends, and market opportunities to expand MATC's presence and increase revenue-generating partnerships.
  • Employer Engagement & Relationship Development:
    • Cultivates and manages relationships with employer executives, human resource professionals, learning and development leaders, operations stakeholders, industry associations, and workforce development partners.
    • Represents MATC at business, industry, and community events to promote Workforce Solutions offerings and establish long-term strategic partnerships.
  • Consultative Solution Design & Workforce Planning:
    • Leads discovery and needs assessment discussions with employers to identify workforce challenges, skill gaps, and organizational objectives.
    • Collaborates with academic, workforce, and operational partners to develop customized training programs, talent pipeline initiatives, and workforce solutions aligned with employer needs and institutional capabilities.
  • Proposal Development, Negotiation, & Opportunity Advancement:
    • Develops and delivers presentations, partnership proposals, and business recommendations that communicate value and address client objectives.
    • Facilitates negotiations, advances opportunities through the sales cycle, and works within established approval processes to secure agreements and partnerships.
  • Strategic Partnership Management:
    • Establishes and strengthens strategic employer and industry partnerships that support workforce development, talent advancement, and organizational growth.
    • Maintains ongoing engagement with key partners to identify expansion opportunities, strengthen collaboration, and maximize long-term partnership outcomes.
  • Cross-Functional Collaboration & Stakeholder Leadership:
    • Coordinates with Workforce Solutions staff, academic leadership, faculty, marketing, grants, and college stakeholders to advance employer opportunities and support successful partnership implementation.
    • Provides functional leadership and guidance by aligning stakeholders around employer needs, project priorities, and solution strategies.
  • Sales Pipeline Management & Performance Analytics:
    • Maintains accurate customer relationship management (CRM) records and manages a comprehensive pipeline of prospective and active opportunities.
    • Monitors sales activity, revenue forecasts, partnership outcomes, and key performance indicators to evaluate effectiveness, inform decision-making, and support continuous improvement efforts.
  • Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators.
  • Ethics & Confidentiality:
    • Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness, and accuracy in all actions.
    • Addresses all student and employee behavior in a confidential and respectful manner.
  • Continuous Learning & Professional Development:
    • Maintains current knowledge of best practices and standards in higher education with an emphasis on community colleges.
    • Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees, and professional associations or conferences to promote continuous learning.
  • Other Duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Qualifications

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Education & Experience:
  • Bachelor's degree in Business Administration, Marketing, Communications, Education, Workforce Development, or a closely related field.
  • At least five (5) years of progressively responsible work experience in strategic partnerships, Business To Business (B2B) or consultative sales, employer engagement, business development, workforce development, or a closely related field.
Preferred Education & Experience:
  • Master's degree in a related field.
  • More than five (5) years of progressively responsible experience in strategic partnerships, B2B or consultative sales, employer engagement, business development, workforce development, or a related field.
  • Experience managing a full sales cycle and significant organizational relationships

Knowledge, Skills, & Abilities
  • Business Development Expertise: Demonstrated expertise in business development, strategic partnerships, consultative sales, and employer engagement.
  • Workforce Strategy Knowledge: Knowledge of workforce development, employee training, talent pipeline development, and organizational learning strategies.
  • Relationship Building: Strong relationship-building skills with the ability to establish credibility and trust with executive-level stakeholders.
  • Strategic Thinking: Ability to identify market opportunities and develop business growth strategies that align with organizational objectives.
  • Sales Cycle Management: Experience developing proposals, negotiating agreements, and managing opportunities throughout the sales lifecycle.
  • Technical Tools: Experience utilizing CRM systems, sales pipeline management tools, and performance reporting metrics.
  • Communication Skills: Ability to communicate effectively through both oral and written means.
  • Interpersonal Collaboration: Ability to establish, collaborate, and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
  • Professionalism: Ability to convey an image of professionalism and dedication in work-related activities.
  • Diversity & Inclusion: Ability to work with culturally diverse student and employee populations.
  • Software Proficiency: Proficiency in the use of computers and software specific to position, including Google Suite.
  • Independent Leadership: Ability to work successfully with minimal supervision and serve in a leadership role to others.
  • Organization & Time Management: Ability to establish workflows, manage multiple projects, and meet necessary deadlines.

Core Competencies:
Customer focus
Action oriented
Values differences
Self-development
Compassion
Cultivates innovation
Optimizes work processes
Ensures accountability
Collaborates
Interpersonal savvy
Communicates effectively
Instills trust
Supplemental Information
Start Date: This position supports the Workforce Solutions Department and is available to start as soon as possible.

Job Parameters: This is a 1.0 FTE or 40 hours per work week position. Hours are typically Monday through Friday during normal business hours. This position is eligible for a flexible work assignment after probationary period of six months is satisfied.

Office is based out of our Milwaukee Downtown Campus. Flexibility is essential, as the role may require occasional evening, night, and weekend hours, as well as travel to other campuses. Employees will conduct all work hours in the State of Wisconsin, performing work outside the state is strictly prohibited.

Salary Information: This is a exempt salaried position. Salaries determination is based on years of experience, internal salary equity, and a review of the applicant's employment and educational background as listed on the fully completed job application.
Application Materials & Requirements: To be considered for this position, all applicants (both internal and external) must submit a thoroughly complete application. An incomplete application will not be considered or reviewed.

Please follow the steps as out line below:

1. Complete the Employment Application in its Entirety

You must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered or reviewed.

2. Attach All Required Documents (At Time of Application)
  • Cover Letter
  • Up to date - Resume*

* NOTE: submission of a resume does not satisfy the requirement for a thoroughly completed application.
Interviews: Selected qualified candidates will be invited to participate in a virtual interview on a date to be determined. Candidates who are selected after the first interview will be invited to a final interview. Final interviews will be conducted on site at our Milwaukee Downtown Campus location.

Health Insurance
  • MATC offers a choice between two medical insurance plans. See below for plan types:
    • Low Deductible PPO
    • High Deductible PPO
  • Upon selection, the coverage begins the first of the month following start date. You will have 30 days from your start date to enroll.
  • MATC contributes a generous percentage towards medical insurance premium.
  • Both medical plans include prescription drug coverage at no additional cost to employees.
  • Employees are offered an option to enroll in a Health Care Flexible Spending Account (FSA) with the selection of the Low Deductible PPO plan.
  • Employees are offered an option to enroll in a Health Savings Account (HSA) with the selection of the High Deductible PPO plan with employer contributions.

Dental Insurance
  • MATC offers a group dental plan through Delta Dental.
  • Upon selection, the dental insurance plan coverage begins the first of the month following start date.
  • Annual maximum per covered person is $2,500; plan covers preventive, routine, restoration, and has an orthodontic benefit for dependents up to age 19.

Vision Insurance
  • MATC offers a group vision plan through Superior Vision..Upon selection, the vision insurance plan coverage begins the first of the month following start date.
  • Plan covers eye exam, frames, lenses and contact lenses.

Group Life Insurance
  • MATC offers group term life insurance benefits through Madison National Life Insurance Company effective the first of the month of start date and is fully paid for by the College. The amount of insurance is based upon the employee's annual earnings rounded to the higher $1,000.00. The benefit is doubled in the event of accidental death.
  • Supplemental Life Insurance is also available at group rates for employees, spouses, and dependents to purchase.

Long-Term Disability
  • MATC offers long-term disability insurance through Madison National Life Company after 30 days of employment and

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