Gainwell Technologies

Workforce Management Senior Analyst

Gainwell Technologies$69K — $99K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in workforce management, resource planning, or delivery operations.
  • Proven ability to support forecasting, staffing, and labor utilization in complex environments.
  • Strong analytical skills to interpret workforce data and provide actionable insights.
  • Excellent communication and organizational skills to manage multiple priorities across teams.
  • Advanced proficiency in Microsoft Excel for data analysis and reporting purposes.

Responsibilities

  • Support workforce planning and resource management activities across multiple accounts.
  • Analyze workforce demand, staffing projections, and usage to provide insights and recommendations.
  • Identify staffing gaps and collaborate with leaders to implement solutions.
  • Work with cross-functional teams and stakeholders to align workforce supply with business demand.
  • Support the development of workforce reporting and performance metrics for governance.
  • Drive initiatives for continuous improvement in forecasting and staffing efficiency.

Benefits

  • Fully remote work environment across most US locations.
  • Flexible vacation policy for balanced work-life integration.
  • 401(k) employer match to support future savings.
  • Comprehensive health benefits for overall well-being.
  • Educational assistance for ongoing career development.
Full Job Description
Summary

As a Workforce Management Senior Analyst at Gainwell, you will support enterprise workforce planning, staffing alignment, and labor utilization activities across Gainwell's project portfolio. This role partners with account leaders, delivery teams, functional organizations, and project stakeholders to align workforce supply with forecasted demand and business priorities. You will leverage workforce data, forecasting insights, and operational metrics to support staffing decisions, resource allocation, fulfillment strategies, and continuous improvement initiatives.

Your role in our mission

When joining Gainwell, you will:
  • Support workforce planning, staffing alignment, forecasting, and resource management activities across accounts, functional teams, and project delivery organizations.
  • Analyze workforce demand, staffing projections, utilization, billability, and resource allocation to provide actionable insights and recommendations.
  • Identify staffing gaps, fulfillment risks, and resource constraints; partner with leaders to implement solutions that support operational and delivery objectives.
  • Collaborate with cross-functional teams, account stakeholders, and supplier partners to align workforce supply with business demand and staffing priorities.
  • Support workforce reporting, dashboards, and performance metrics to enhance visibility, decision-making, and workforce governance.
  • Drive continuous improvement initiatives focused on forecasting accuracy, resource optimization, staffing efficiency, and operational effectiveness.


What we're looking for

  • 6+ years of experience in workforce management, resource planning, project management, delivery operations, or related business disciplines.
  • Experience supporting forecasting, staffing, labor utilization, resource allocation, and workforce planning activities in a complex operational environment.
  • Strong analytical and problem-solving skills with the ability to interpret workforce data, identify trends, assess risks, and provide actionable recommendations.
  • Excellent organizational, communication, and stakeholder management skills, with the ability to manage multiple priorities and collaborate across cross-functional teams.
  • Advanced proficiency in Microsoft Excel, including data analysis, reporting, and PivotTables, with experience supporting workforce reporting, staffing plans, and resource models.


What you should expect in this role

  • Fully remote work environment supporting workforce planning and resource management activities across multiple locations and time zones.
  • Fully remote options from most US locations and territories
  • Video cameras must be used during all interviews, as well as during the initial week of orientation
  • This posting is intended for pipelining. This is a developing position therefore the job description is subject to change.

#LI-HC1

#LI- Worforce Management

The pay range for this position is $69,400 - $99,200 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

About Gainwell Technologies

Gainwell Technologies offerings including Medicaid Management Information Systems (MMIS), fiscal agent services, program integrity, care management, immunization registry, and eligibility services. With over 50 years of proven experience, Gainwell carries forward a reputation for technological innovation, service excellence, and unparalleled industry expertise in offering clients scalable and flexible health and human services solutions for their most complex challenges.

Gainwell Technologies Careers

There has never been a more opportune time to join Gainwell Technologies, a leader in providing cutting-edge technology solutions. As a hub of innovation and diversity, Gainwell Technologies offers a plethora of job opportunities aimed at enhancing the digital landscape.

Work You’ll Do

Join Gainwell Technologies' esteemed team to assist some of the most prominent organizations in mastering their technological advancements and digital transformations. At Gainwell Technologies, the focus is on leveraging a unique blend of technology, industry expertise, and digital innovation to lead the market. Professionals at Gainwell Technologies are positioned uniquely at the crossroads of technology and consulting, driving leadership and growth in various sectors through transformative solutions.

Gainwell Technologies Professional Growth and Opportunities

The team is dedicated to building a leading-edge environment that fosters professional growth and innovation. Gainwell Technologies is not just about addressing the current needs of the market but also about foreseeing and shaping the future of technology.

Innovative Work

At Gainwell Technologies, employees engage in groundbreaking work at the intersection of technology and practical application. The company is home to a large group of dedicated professionals who are committed to delivering robust solutions on trusted platforms.

Career Advancement

Embark on a career journey with Gainwell Technologies where the sky is the limit. The company supports ambitious professionals with comprehensive training, development programs, and diverse certification opportunities designed to future-proof careers in the technology sector.

Explore Job Opportunities and Culture

Gainwell Technologies is committed to creating a workplace culture that promotes diversity and inclusion, where every team member’s contribution is valued. Explore various job opportunities, from internships to full-time positions, and become part of a team that values innovation and leadership.

The Gainwell Technologies Commitment to Diversity and Professional Development

Gainwell Technologies recognizes the importance of diversity training and professional development in creating a thriving workplace. The company is dedicated to providing employees with the resources they need to succeed in their careers and contribute to the industry effectively.

Stay Connected with Gainwell Technologies Careers

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Discover open positions that align with your skills and interests. Gainwell Technologies is on the lookout for passionate, curious, and creative professionals who are driven to find solutions and excel in their careers. SEARCH GAINWELL TECHNOLOGIES JOBS

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