Southwest Airlines

Workforce Intelligence Consultant

Southwest Airlines$108K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in HR, HR support, or HRIS reporting
  • Expertise in analytics and data visualization tools like Tableau
  • Proficiency in financial modeling, forecasting, and scenario planning
  • Strong understanding of workforce planning methodologies and tools
  • Experience with Workday and/or Adaptive Planning is preferred
  • Familiarity with SQL and data integration techniques
  • Strong organizational skills and ability to work under pressure

Responsibilities

  • Develop impactful visuals and presentations to convey analytical stories to leadership
  • Build scalable analytical solutions for workforce data management
  • Design and operate a secure reporting environment integrating multiple data sources
  • Analyze workforce metrics to optimize staffing and operational efficiency
  • Communicate workforce intelligence insights effectively across the organization
  • Create data visualizations for Senior Leadership highlighting essential findings
  • Educate internal teams on workforce intelligence tools and data usage

Benefits

  • Fly for free on Southwest flights for you and your eligible dependents
  • Company matches up to 9.3% in your 401(k) retirement savings plan
  • Potential for profit-sharing contributions to your retirement plan
  • Competitive health insurance options available from day one
  • Access to a vibrant corporate culture encouraging collaboration and innovation
Full Job Description
Department:
Talent & Org Strategy

Job Description:

As a Workforce Intelligence Consultant supporting the Workforce Planning Team, you'll leverage Workday and Adaptive to deliver workforce reporting, analytics, financial modeling, and headcount forecasting that support strategic business decisions. You'll design dashboards and reports, translate data into actionable insights, and partner with stakeholders to measure targets, develop roadmaps, and support change management initiatives. Working across Position Management, Contingent Workforce, and Enterprise Workforce Planning functions, you'll help develop workforce planning methodologies, processes, and tools that enable effective decision-making throughout the organization.

Additional Details
  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.


Responsibilities
  • Develop influential visuals and presentations; effectively translate data collection methodologies and analytical results into stories and presentations that help organizational leaders to understand the opportunities and inform decision making
  • Build end-to-end analytical solutions that are highly available, scalable, stable, secure, and cost-effective
  • Serve as the expert in designing, implementing, and operating a scalable environment to flow information from the source systems to data warehouse into end-user facing reporting applications such as Tableau
  • Derive insights from spans, layers, and Senior Leader Ratios to optimize the workforce
  • Promote Workforce intelligence across SWA and use data storytelling to communicate findings and recommendations for talent, headcount and labor market data to drive business results
  • Develop presentations for Senior Leadership by translating raw data into visualizations and highlighting key outputs in order to present data in a way that is understandable to various audiences
  • Educate internal Customers on Workforce intelligence by developing and answering questions, and reviewing work in order to provide guidance on system use and ensure consistency of data
  • Assist with OFCCP audits by collaborating with General Counsel, gathering all necessary documentation, analyzing and interpreting data, and corresponding with auditors in order to provide a timely response
  • Serve as technical subject matter expert for Tableau, Quick base, and in-house HRIS systems
  • May perform other job duties as directed by Employee's Leaders


Knowledge, Skills and Abilities
  • Skilled in analytics
  • Ability to build data products incrementally and integrating and managing datasets from multiple sources
  • Ability to stay organized and deliver high quality work, paying close attention to details
  • Ability to use logic and reasoning to identify solutions, conclusions or approaches to problems
  • Ability to produce quality and accurate work under pressure of tight deadlines
  • Ability to initiate tasks, perform duties, respond to inquiries, and think independently without direction or supervision
  • Ability to read, analyze, and interpret data
  • Ability to identify and analyze trends in large sets of data
  • Ability to prepare and deliver data in a visual format
  • Ability to produce quality and accurate work under pressure of tight deadlines


Education
  • Required: High School Diploma or GED


Experience
  • Advanced level experience, seasoned and specialized knowledge in:
    • Human resources, HR support, or HRIS reporting


  • Preferred: Experience with Workday and/or Adaptive Planning
  • Preferred: Experience utilizing SQL
  • Preferred: Experience with financial modeling, forecasting, and scenario planning
  • Preferred: Experience translating business requirements into technical solutions
  • Preferred: Experience working with workforce, financial, or planning data


Licensing/Certification
  • N/A


Physical Abilities
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job


Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines


Pay & Benefits:
  • Competitive market salary from $108,700.00 per year to $120,800.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.


Benefits you'll love:
  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
  • Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
  • Competitive health insurance for you and your eligible dependents
  • Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
  • Explore more benefits you'll love: https://careers.southwestair.com/benefits


*Pay amount doesn't guarantee employment for any particular period.
**401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

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About Southwest Airlines

AirTran Airways, a Fortune 1000 company and wholly-owned subsidiary of Southwest Airlines (NYSE: LUV), has been ranked the number one low cost carrier in the Airline Quality Rating study for the past three years. AirTran Airways is the only major airline with Gogo Inflight Internet on every flight and offers coast-to-coast service on North America’s newest all-Boeing fleet.

Southwest Airlines Careers

Join the vibrant team at Southwest Airlines, a leading entity in the aviation industry known for its exceptional culture and commitment to innovation and diversity. As we continue to expand, there has never been a better time to explore job opportunities with us. Work You’ll Do At Southwest Airlines, we offer a variety of career paths ranging from aviation mechanics to customer service professionals, all united by a common goal of providing excellent service and maintaining the highest standards of safety. Our team members are the heart of our operations, and we empower them to succeed in their roles and beyond. Transform Your Career Step into a role at Southwest Airlines and join a team that values leadership, professional growth, and diversity training. Our employees are encouraged to lead from their first day, supported by our robust leadership development programs. Innovate with Us Southwest Airlines is at the forefront of innovation in the aviation industry. Join us and contribute to projects that redefine the future of air travel. Our collaborative environment fosters innovation, allowing every team member to make an impact. Be Part of a Great Team Our culture is built on connectivity and teamwork. At Southwest Airlines, you will work alongside dedicated professionals who share your passion for excellence. We celebrate diversity and believe it drives innovation, making us stronger and more responsive to our customers' needs. Future-Proof Your Career Southwest Airlines is committed to the professional development of our employees. With a wide range of benefits, from comprehensive health coverage to employee travel perks, we ensure that your career with us is rewarding. Continuous learning is part of our DNA, and we provide extensive training and development opportunities to help you grow your skills and advance your career. Internship Opportunities Kickstart your career with a Southwest Airlines internship. Gain invaluable industry experience, build your network, and learn from leaders who are eager to mentor the next generation of aviation professionals. Our internships offer a deep dive into the aviation world, preparing you for a full-time position in your chosen field. Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to new heights. Explore our job opportunities and find out how you can contribute to the Southwest Airlines family. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who make Southwest Airlines a great place to work. Explore Discover how innovation at Southwest Airlines is shaping the future of air travel and how you can be a part of it. Read more about our projects, team achievements, and the impact we’re making in the industry. Southwest Airlines Careers Our commitment to professional growth, a dynamic culture, and fostering a diverse and inclusive workplace makes Southwest Airlines not just a great place to work, but a community where you can build a fulfilling career. Join us and see where your skills and passions can take you.
Learn more about Southwest Airlines
Size
58,865 employees
Market Cap
$19.8 billion
Industry
Net Income
-$3 billion
Founded
1971
5 Year Trend
-4.9%
Revenue
$9 billion
NASDAQ

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