Job DescriptionDescription SAIC is hiring a
Workflow Manager to provide critical support to the Deputy Assistant Secretary of War (DASW) Science, Technology, and Program Protection (S&T PP). This role requires exceptional organizational skills, attention to detail, and the ability to manage high-level correspondence and workflow processes in a dynamic and high-pressure environment. The ideal candidate will ensure all correspondence and tasking are managed effectively, tracked accurately, and delivered in compliance with established protocols and deadlines.
This position is 100% onsite at the Mark Center in Alexandria, VA.Job Responsibilities: - Monitor the Correspondence and Task Management System (CATMS) to ensure tasks are accurately tracked, prioritized, and completed within defined timelines.
- Triage incoming tasks, assign appropriate priorities, and proactively follow up on outstanding actions.
- Ensure senior leader decisions are communicated clearly and accurately via prepared correspondence
- Draft, review, and edit correspondence, reports, and tasking packages for clarity, completeness, and adherence to established formats and standards.
- Validate documents for logical structure, compliance, and alignment with senior leadership expectations.
- Prepare briefing materials, reports, and supporting enclosures for senior-level review and approval.
- Serve as a primary point of contact for coordinating correspondence with internal teams and external stakeholders, including OSW Front Offices, Joint Staff, Defense Agencies, Congress, and other government organizations.
- Professionally engage with senior leadership and stakeholders to ensure efficient task execution and issue resolution.
- Provide excellent customer service via phone, email, and in-person communication.
- Maintain accountability and organization of both electronic and hard-copy correspondence files.
- Ensure all correspondence control systems reflect real-time task status and document tracking.
- Safeguard classified materials, ensuring proper handling, storage, and destruction in compliance with DoDM 5200.01 guidelines.
- Analyze correspondence and documentation for accuracy, consistency, and completeness.
- Recommend improvements to workflow processes and communication strategies to enhance efficiency and effectiveness.
- Identify gaps or bottlenecks in the correspondence workflow and propose actionable solutions.
Qualifications Required Qualifications:- ACTIVE TS/SCI clearance and US citizenship.
- Bachelors and ten (10) years or more of related experience; OR Masters and eight (8) years or more experience; OR PhD or JD and five (5) years or more experience.
- Demonstrated experience in correspondence management and workflow coordination.
- Experience with CATMS (Correspondence and Task Management System) or similar systems.
- Experience supporting Senior Executives in Government, Military (DoW Flag/General Officers), or Private Sector (Chief level) environments.
- Strong problem identification/resolution skills, flexibility, initiative, and a proven ability to communicate and work with senior executives efficiently and effectively (to include experience interfacing/communicating with senior executive leadership in government or industry).
- Strong experience in writing and editing memos and required correspondence.
- Excellent computer skills in MS Office (Word, Excel, PowerPoint).
- Excellent organizational and interpersonal skills.
Desired Qualifications:- At least 10 years of direct administrative support experience with senior-level military or civilian officials.
- Experience with OUSW.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview SAIC accepts applications on an ongoing basis and there is no deadline.
