Quest Diagnostics

Workflow Engineer

Quest Diagnostics$80K — $90K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field preferred.
  • 2+ years of experience as a developer or QA engineer in software.
  • Experience in healthcare or with enterprise healthcare applications.
  • Strong problem resolution and listening skills.
  • Familiarity with SQL, Relational Databases, Java, JavaScript, and UNIX Shell.

Responsibilities

  • Conduct operational analysis to define business processes for customers.
  • Develop and implement automation solutions using Quanum ECM tools.
  • Create workflow maps and intelligent eForms for client projects.
  • Document features and functionality for the Quanum ECM solutions.
  • Engage in internal initiatives for process improvement and design.

Benefits

  • Medical, supplemental health, dental & vision for full-time employees from day one.
  • Well-being programs including mental health support.
  • Vacation and health/flex time plus 6 holidays and 1 'MyDay' off.
  • 401(k) with company match after one year of service.
  • Education assistance and career advancement opportunities.
Full Job Description
JOB DESCRIPTION

This position is responsible for assisting with the design and deployment of customized Quanum Enterprise Content Management (ECM) business process automation solutions, achieving our customer’s unique process improvement objectives.  This includes working through the full development life cycle including analysis, specification, design, development, testing, implementation and support.  The Workflow Consultant must be able to learn technologies and business issues / resolutions quickly, make business recommendations that fit customer needs, and work to deliver and support the business process automation solution in a timely, professional manner.  The Workflow Consultant participates in cross-functional teams, supporting several concurrent projects and provides second-tier support to the Quanum ECM support area.

* Please note this is a remote opportunity.

Pay Range: $80,000 - $90,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

JOB RESPONSIBILITIES
  • Perform current state and future state operational analysis, which is used to assist in building the customer’s business processes, consistent with Quanum Enterprise Content Management (EDM) System functionality.
  • Design, develop, and deploy Quanum ECM business automation solutions to customers which include, but are not limited to the following: 

    Workflow maps using the Quanum ECS workflow toolkit

    intelligent eForms using OpenText Liquid Office Form Designer

    Business Process Management workflows using OpenText Liquid Office Suite

    Intelligent Data Capture Scanning batch classes

    UNIX shell and Perl scripts

  • Prepare supporting documentation on the Quanum ECS workflow features and functionality, Intelligent eForms, and the BPM solution
  • Participate in internal process improvement and design initiatives

JOB QUALIFICATIONS

 

Education Preferred:  Bachelor's degree in computer science or related field

Work Experience:   

•            2+ years’ experience as a developer or QA engineer in the software industry 

•            Healthcare experience or vendor experience focused on enterprise healthcare applications

Physical and Mental Requirements:        

•            Perform job duties with frequent interruptions or distractions 

•            Adjust priorities quickly as circumstances dictate. 

•            Ability to interact professionally with colleagues and/or customers for different purposes in different contexts.

•            Maintain composure under pressure 

•            Performs a variety of duties, often changing from one task to another 

•            Ability to comprehend and follow verbal or written instructions

•            Using effective verbal communication 

•            Using effective written communication 

Other:

•            Superior listening and problem resolution skills

•            Ability to handle multiple priorities simultaneously

•            Ability to use Microsoft Office products – Visio, Word, Excel, PowerPoint

•            Self-directed, with considerable initiative 

•            Ability to communicate orally or in written form effectively with co-workers, departments, preferably customers and vendors

•            Strong organizational and prioritization skills

•            Creative design skills for visualizing new workflow processes

•            Familiarity with SQL, Relational Databases, Java, JavaScript, and/or UNIX Shell

•            Employee must have the ability to operate an automobile; driver’s license and proper insurance are required.

 

* Ability and willingness to travel up to 10%

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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