Salary: $83,883.49 - $118,687.71 Annually
Location : PO Box 1466, Mesa, AZ
Job Type: Full Time
Job Number: 17660
Department: (H150)Human Resources
Opening Date: 08/21/2026
Closing Date: 9/17/2026 11:59 PM Arizona

Description/Duties
First review of applications will be on Tuesday, September 8, 2026.

A Workers' Compensation Representative is responsible for all aspects of claims management required by state statutes and the City of Mesa's self-insured, self-administrative programs. The position's functions include: adjudicating workers' compensation claims including, but not limited to determining compensability; authorizing or denying medical treatment; handling litigation; establishing Loss of Earning Capacity (LEC); assigning rehabilitation nurses and utilizing private investigators and vocational specialists; and filing notices with the Industrial Commission of Arizona (ICA). This position is responsible for calculating workers' compensation indemnity such as Temporary Total Disability (TTD) or Temporary Partial Disability (TPD), and permanent awards such as Permanent Total Disability (PTD) or Permanent Partial Disability (PPD); approving medical bills for payment; and reporting expenditures through reports to administration and excess workers' compensation carriers.

This class assists injured workers, physicians, and other interested parties; explains workers' compensation regulations and related City of Mesa policies and procedures; and resolves a variety of problems. This class works independently in the management and direction of simple to the most complex workers' compensation claims and makes difficult decisions concerning medical and workers' compensation benefits. This class is supervised by the Safety Administrator through meetings, reports, conferences, and overall results achieved. This class is FLSA exempt - Administrative.
Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.
Qualifications & Requirements
Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

Minimum Qualifications Required. Any combination of training, education, and experience equivalent to graduation from an accredited college or university with an Associate's degree. Considerable (3 - 5 years) experience in workers' compensation claims processing/adjudication as a workers' compensation representative/adjuster. Good (1 - 3 years) experience working with Arizona Workers' Compensation statutes, and state and federal regulations pertaining to workers' compensation claims handling.

Special Requirements. Must possess an Arizona Adjuster Authorization Certification from the Industrial Commission of Arizona (ICA) by hire or promotion date.
Link to Job Description
A is linked here.
01

Did you graduate from an accredited college or university with an Associate's Degree (or higher)? **To receive education credit, you MUST fully detail your degree(s) and major(s) on your application. Information provided only on a resume will NOT be considered.**

• Yes
• No

02

How many years of experience do you have in workers' compensation claims processing/adjudication as a workers' compensation representative/adjuster? Please detail this experience on your application.

• None
• Some but less than 3 years
• 3 years or more but less than 5 years
• 5 years or more but less than 7 years
• 7 years or more

03

Please describe your experience in workers' compensation claims processing/adjudication as a worker' compensation representative/adjuster below; include employment dates and names of employer(s). If none, type N/A. **To receive credit, you MUST fully detail this experience on your application. Incomplete applications or responses such as "see resume" will not be considered. Resumes will not be accepted in lieu of a completed, detailed application.**
04

How many years of experience do you have working with Arizona Workers' Compensation statutes, and state and federal regulations pertaining to workers' compensation claims handling? Please detail this experience on your application.

• None
• Some but less than 1 year
• 1 year or more but less than 3 years
• 3 years or more

05

Please describe your experience working with Arizona Workers' Compensation statutes, and state and federal regulations pertaining to workers' compensation claims handling below; include employment dates and names of employer(s). If none, type N/A. **To receive credit, you MUST fully detail this experience on your application. Incomplete applications or responses such as "see resume" will not be considered. Resumes will not be accepted in lieu of a completed, detailed application.**
06

Do you possess or can you obtain an Arizona Adjuster Authorization Certification from the Industrial Commission of Arizona (ICA) by hire or promotion date?

• Yes
• No

07

Do you have experience working with attorneys on workers' compensation legal issues/settlements? Please detail this experience on your application.

• Yes
• No

08

Please provide the names of a few attorneys you have worked with on workers compensation claims and explain the types of legal issues you have handled. If none, type N/A.
09

Do you have experience with subrogation of claims? Please describe this experience on your application.

• Yes
• No

10

Please describe your experience with subrogation of claims; including employer(s). Please also detail this experience on your application. If none, type N/A.
11

How many years of experience do you have working for, or as a Third Party Administrator of, a public sector agency? Please detail this experience on your application.

• None
• Some but less than 1 year
• 1 year or more but less than 3 years
• 3 years or more but less than 5 years
• 5 years or more

12

Please describe your experience working for, or as a Third Party Administrator of, a public sector agency; including employer(s). Please also detail this experience on your application. If none, type N/A.
13

How many years of experience do you have working for a self-insured and/or self-administered public sector agency? Please detail this experience on your application.

• None
• Some but less than 1 year
• 1 year or more but less than 3 years
• 3 years or more but less than 5 years
• 5 years or more

14

Please describe your experience working for a self-insured and/or self-administered public sector agency; including employer(s). Please detail this experience on your application. If none, type N/A.
15

Please list any classes you have completed with regards to processing workers compensation claims and/or any workers compensation designations? Please also detail this information on your application. If none, type N/A.
Required Question