Worker's Compensation Program Manager

Pacific Clinics$95K — $115K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing or administering workers' compensation programs.
  • Expertise in developing and implementing program policies and procedures.
  • Strong knowledge of Federal Employees' Compensation Act (FECA) and related processes.
  • Experience analyzing performance data to identify program deficiencies.
  • Proven leadership skills in supervising and supporting program activities.

Responsibilities

  • Provide technical guidance on FECA requirements and workers' compensation policies.
  • Analyze complex workers' compensation issues and evaluate program performance data.
  • Supervise and evaluate the work of subordinate employees for timely program execution.
  • Plan and direct reporting activities related to workers' compensation data analysis.
  • Develop and deliver training and communication tools for various stakeholders.
  • Evaluate and recommend improvements for agency workers' compensation programs.

Benefits

  • Comprehensive benefits package for employees and their families.
  • Opportunities for federal employment incentives and hiring flexibilities.
  • Potential for participation in telework policies as determined by management.
Full Job Description
Summary

The Office of the Assistant Secretary for Administration and Management (OASAM) provides the infrastructure and support that enables the U.S. Department of Labor (DOL) to perform its mission. OASAM provides leadership and support for information technology, human resources management, procurement, business operations, safety and health, space management, civil rights, emergency management, security, budget, and performance.

Learn more about this agency

Duties

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This position is located in the Office of the Assistant Secretary for Administration and Management (OASAM), Business Operations Center (BOC), Office of Worker Safety, Health, and Environment (OWSHE), Branch of Worker's Compensation. The employee develops and recommends policies and procedures for managing the DOL's worker's compensation program; and provides guidance and support to agencies, regions, and employees on all aspects of Federal Employee Compensation Act (FECA) compensation matters.

Major duties for this position include but are not limited to:

  • Provide technical advice and guidance to management, supervisors, employees, and program officials on FECA requirements and workers' compensation policies, regulations, practices, and processes.
  • Analyze and evaluate complex workers' compensation program issues and performance data to identify problems, draw conclusions, and recommend improvements to program effectiveness and efficiency.
  • Plan, assign, prioritize, monitor, and evaluate the work of subordinate employees and provides supervisory leadership to ensure timely and effective accomplishment of program responsibilities.
  • Plan, coordinate, and direct workers' compensation reporting and data analysis activities to monitor costs, claims timeliness, return-to-work efforts, lost production days, and overall program performance.
  • Develop and deliver workers' compensation training, guidance, desk aids, and other communication tools for coordinators, managers, supervisors, employees, and other program stakeholders.
  • Evaluate agency and regional workers' compensation programs and action plans and provides recommendations to improve program effectiveness, efficiency, compliance, and service delivery.


Requirements

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Conditions of employment

  • Must be a U.S. Citizen.
  • Must be at least 16 years old.
  • Candidate required to obtain the necessary security/investigation level.
  • Requires a probationary period if the requirement has not been met.
  • Subject to financial disclosure requirements.


Qualifications

You must meet the Specialized Experience to qualify for this Worker's Compensation Program Manager position, as described below.

Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Qualifying specialized experience for GS-13 includes meeting ALL of the following:

  • Managing or administering a workers' compensation program, including responsibility for program operations, program compliance, and the administration of workers' compensation cases
  • Developing and implementing workers' compensation program policies, procedures, or standard operating procedures to ensure consistent program administration and compliance with applicable requirements
  • Providing technical advice and guidance on Federal Employees' Compensation Act (FECA) requirements and workers' compensation processes to management officials, supervisors, employees, or other stakeholders
  • Analyzing workers' compensation program data, trends, and performance measures to identify program deficiencies or operational issues and recommending corrective actions or program improvements
  • Leading or supervising employees responsible for workers' compensation program activities, including assigning or reviewing work and providing technical direction or guidance.


Education

This job does not have an education qualification requirement.

Additional information

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

Full performance level is GS-14.

You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states: Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.

This position is subject to the confidential financial disclosure requirements of the Ethics in Government Act of 1978 (P.L. 95-521). Therefore, if selected, you will be required to complete a Confidential Financial Disclosure Report (OGE Form 450) to determine if a conflict or an appearance of a conflict exists between your financial interest(s) and your prospective position with DOL. This information will be required annually.

For more information, click Telework Position Information. This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Based on agency needs, additional positions may be filled using this vacancy.

The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

About Pacific Clinics

Pacific Clinics is a non-profit community mental health agency that provides mental health and substance abuse treatment services to individuals and families in Southern California. The organization was founded in 1926 and is headquartered in Arcadia, California. Pacific Clinics has a team of licensed mental health professionals who provide a range of services, including individual and group therapy, medication management, and case management. The organization's mission is to provide high-quality, affordable mental health care to those in need.
Learn more about Pacific Clinics
Size
1,000 employees
Industry
Net Income
$1 million
5 Year Trend
+2%
Revenue
$50 million

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