Workday Technical Analyst

PBV

$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Human Resources, or related field.
  • 3+ years of Workday HRIS/Technology/Process Management experience.
  • Experience with Workday reporting, dashboards, calculated fields, and security administration.
  • Strong understanding of Core HCM, Security, Payroll, and Integrations in HR processes.
  • Proven skills in supporting system implementations, upgrades, testing, and change management.
  • Excellent analytical, problem-solving, and project coordination skills.
  • Strong written and verbal communication skills.

Responsibilities

  • Configure and maintain Workday business processes, security, reports, and dashboards.
  • Support Workday releases including testing, validation, and documentation of new features.
  • Ensure data integrity through audits, monitoring, and troubleshooting.
  • Collaborate with business units to resolve system issues and implement enhancements.
  • Gather business requirements and recommend system enhancements for improved efficiency.
  • Participate in HR technology projects, including implementations and process improvements.
  • Develop and maintain reports and dashboards to support business decision-making.

Benefits

  • Opportunity to improve operational efficiency and automation across HR processes.
  • Collaboration with various teams including HR, Payroll, and IT for cross-functional initiatives.
  • Hands-on involvement in system testing and enhancements driving user experience.
  • Access to training and development resources to create user SOPs and materials.
Full Job Description
Job Description

PURPOSE OF THE JOB

Manages and supports Workday with a focus on Core HCM, Security, Payroll, and Integrations to meet evolving business needs. Leverages technology to improve operational efficiency, automate processes, ensure data integrity, support regulatory compliance, and enhance employee and manager experience. Partners closely with HR, Payroll, IT, and business stakeholders to optimize system functionality, streamline processes, and drive continuous improvement initiatives.

RESPONSIBILITIES/DUTIES

System Maintenance and Support:
  • Configures and maintains Workday business processes, security, reports, dashboards, and related system functionality.
  • Supports Workday releases, including impact analysis, testing, validation, and documentation of new features and enhancements.
  • Ensures data integrity through regular audits, monitoring, and troubleshooting activities.
  • Partners with the business to resolve system issues and implement enhancements.


Project and Process Improvements:
  • Gathers business requirements, evaluates solutions, and recommends system enhancements to improve efficiency and user experience.
  • Participates in cross-functional projects involving HR technology implementations, upgrades, integrations, and process improvements.
  • Supports testing activities, including unit testing, user acceptance testing (UAT), and regression testing.


Knowledge Share and Training:
  • Creates and maintains system documentation, job aids, standard operating procedures, and training materials.
  • Trains users on new processes/functionality


Reports and Queries:
  • Develops and maintains Workday reports, dashboards, and calculated fields to support business decision-making.
  • Analyzes HR data and provides insights and recommendations to stakeholders.


MINIMUM REQUIREMENTS
  • A Bachelor's Degree in Business Administration, Human Resources or related field and a minimum of three (3) years of Workday HRIS/Technology/Process Management experience.
  • Experience with Workday reporting, dashboards, calculated fields, security administration, and business process support.
  • Strong understanding of HR processes including Core HCM, Security, Payroll, and Integrations.
  • Experience supporting system implementations, upgrades, testing, and change management activities.
  • Strong analytical, problem-solving, and project coordination skills.
  • Ability to gather and document business requirements and translate them into technology solutions.
  • Excellent oral, written, interpersonal, and customer service skills.
  • Must be articulate.
  • Organized and detailed orientated.
  • Success in multitasking and managing fluctuating priorities.
  • Able to handle confidential and sensitive information with discretion.
  • Must have a valid driver's license. Must be able to travel 10% of the time.
  • Must be able to work hours necessary to complete assigned tasks.


ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS

Mental Functions:

Non-repetitive and somewhat diversified job requiring continuous mental alertness.

Physical Functions:

Constantly (67%-100%) required to sit and type. Occasionally (0%-33%) required to talk on the phone, walk, stand, climb, and lift up to 25 pounds.

EQUIPMENT USED

Computer, keyboard, MS Word, MS Excel, MS PowerPoint, copier, fax machine, MS Outlook, and automobile.

SUPERVISORY RESPONSIBLITIES

None required.

LANGUAGE SKILLS

Must be able to speak, read, and write English proficiently.

Unfortunately, we will be unable to offer visa sponsorships to candidates.

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