Support Center

As a Workday HCM Specialist you will:
• Manage and troubleshoot Workday HCM and MFA support tickets, providing Tier 2 support and ensuring timely resolution of system issues.
• Support Workday enhancements, bi-annual releases, testing efforts, mass data changes, and ongoing system configuration and maintenance.
• Partner with HR Technology team members to develop training materials, perform system audits, maintain documentation, and identify process improvement opportunities that enhance the employee experience.

Qualifications include:
• Bachelor's degree in Information Systems, Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• Minimum of two years of Workday experience supporting HR related modules, with experience administering enterprise level applications; Workday HCM Pro certification preferred.
• Knowledge of HR workflows, strong analytical and troubleshooting skills, attention to detail, and the ability to manage multiple priorities in a fast paced environment.
• Excellent customer service, written, verbal, and interpersonal communication skills, with the ability to explain technical concepts to end users.
• Experience working independently and collaboratively while maintaining compliance with data privacy practices and regulations.

Work Schedule:

•    Employment Type: Full-time
•    Hours per Week: 40 hrs/week
•    Typical Daily Schedule: 8:30 AM–5:00 PM Monday through Friday 
•    Shift Type: Days
•    Weekend Requirements: No
•    Holiday Requirements: No

Pay Range:

$71,932.12 - $107,889.60

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period 

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

 

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

 

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).