Workday Business Analyst, Management Analyst 4 (MA4)

State of Washington • $71K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree in public administration, business administration, technology, finance, or related field plus two years of business analysis experience.
  • Experience in business analysis, system testing, and defect tracking.
  • Proficient in creating documentation, training materials, and job aids.
  • Experience with process optimization and continuous improvement initiatives.
  • Familiar with Enterprise Resource Planning tools, especially Workday, encompassing core financial and human capital management functions.

Responsibilities

  • Establish rapport with DNR employees across levels.
  • Collaborate with teams to analyze Workday functionalities for DNR's needs.
  • Document alignment of Workday functionality with DNR requirements.
  • Provide expertise and consultation on DNR business practices.
  • Identify and escalate gaps in Workday functionality.
  • Recommend solutions for gap resolution to project leaders.
  • Support Region and Division staff during project execution and sustainability phases.

Benefits

  • Partial telework flexibility may be available.
  • Opportunity to work in a collaborative, cross-functional team environment.
  • Experience in a unique role focused on state-wide ERP implementation.
  • Engagement in impactful projects that enhance government efficiency.
Full Job Description
Salary : $71,136.00 - $95,676.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Project (limited duration)
Job Number:
Department: Dept. of Natural Resources
Opening Date: 09/30/2026
Closing Date: 10/14/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
Workday Business Analyst, Management Analyst 4 (MA4)Recruitment #2026-9-P513
Full-time, Project, Represented position (WFSE)
Anticipated Project employment is October 2026 - July 2028
Location: Natural Resources Building- Olympia, WA

Work Hours and Partial Telework flexibility may be available and considered Salary: $5,928.00 - $7,973.00 Monthly
Review of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment at any time after 10/7/26. It is in your best interest to submit materials as soon as possible.

Do you have a talent for problem-solving and improving processes to support people's success in achieving business requirements? Do you have a passion for achieving quality results and bringing people along in the journey?

The DNR's Enterprise Performance and Project Management Office (EPPMO) is seeking skilled and energetic individuals to execute current and future state business process mapping, gap analysis, business system testing, and business transformation. The Workday Business Analyst position serves as an expert business analyst for the OneWA Project, implementing Workday as the statewide Enterprise Resource Planning (ERP) tool and financial system of record. This position will be an expert in identifying and documenting business requirements; determining whether new Workday system functionality meets those requirements; identifying and analyzing gaps within that functionality; and discovering and recommending option(s) to close those gaps in the future. This position facilitates cross-functional teams in business process analysis, document group learning, producing training and learning materials, testing system functionality, identifying and tracking defects and defect resolution, and serving as part of a support structure for impacted staff during project sustainment periods.

Fluency in basic financial language and accounting principles, business analysis, flexibility and ability to embrace challenges and change, and organizing multiple assignments and deliverables simultaneously are key competencies for success in this role.
Duties

Responsibilities:
  • Establish positive and productive rapport with DNR employees at all levels.
  • Collaborate with multi-dimensional teams and lead complex and agency-wide efforts within assigned area(s) of focus to analyze necessary Workday functionalities essential to meet DNR business requirements.
  • Create documentation relevant for aligning Workday Functionality with DNR business requirements.
  • Provide subject matter expertise and consultation to internal and external management and collaborators regarding DNR business practices within assigned area(s) of focus.
  • Lead the effort to identify, analyze, and escalate gaps with Workday functionality not aligned with DNR requirements within assigned area(s) of focus.
  • Collaborate with cross-functional teams to analyze alternative solutions and present recommendations for gap resolution to project leader(s).
  • Collaborate with SMEs within cross-functional teams to validate that OneWA program-provided functionality maps, job aids, and other reference materials are accurate and to identify, escalate, track, and monitor business functionality defects and defect resolution within Workday and other assigned systems.
  • Adapt OneWA-provided functionality maps, job aids, and other reference materials to DNR-specific end-user needs.
  • Provide Region and Division staff support and facilitate knowledge transfer of Workday functionality during project execution and post-go-live sustainment periods.

Qualifications

Required Qualifications:
You must meet all the Required Qualifications and Competencies to be considered for this position. There are multiple pathways to meet qualifications, such as education, volunteer work, life skills, and experience. Please clearly communicate in your application material that your skills align with the position and qualifications.
  • An associate's degree in public administration, technology, business administration, finance, or a closely related field AND two (2) years of experience in business analysis work, developing requirements, process improvements, and/or performance management;
    OR an equivalent combination of education and/or experience.
  • Experience in at least two of the following areas:
    • Business analysis and requirements development
    • System testing for business functionality
    • Business defect tracking and resolution
    • Continuous improvement
    • Organizational change management
    • Project management
    • Performance measurement/management
    • Preparing and presenting effective and accurate analysis narrative, statistical and graphical reports.
  • Experience creating tools and templates, reference material, job aids, business cases, and training materials.
  • Experience with process optimization, including developing appropriate recommendations, improving and streamlining work processes.
  • Experience breaking down, sorting, and synthesizing information, identifying trends and key themes, forming accurate conclusions and displaying through charts, graphics, and developing appropriate action steps and recommendations to ensure requirements and/or optimizations are resolved.
  • Experience with an Enterprise Resource Planning tool with some combination of the following functions:
    • Core Financials (including but not limited to Accounts Payable, Accounts Receivable, Allocations, Banking, Financial Accounting, and/or Asset Management)
    • Human Capital Management
    • Budget
    • Procurement
    • Expanded Financials

Required Competencies:
  • Knowledge of basic principles of management, finance, business operations, and Generally Accepted Accounting Principles (GAAP).
  • Being flexible and able to embrace challenges and change to improve and streamline work processes beyond the specific assignment, focusing on outcomes and taking calculated risks.
  • Organize multiple assignments and produce work products that are accurate, concise, complete, and on time.
  • Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
  • Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention, and requests are followed.
  • DNR Core Competencies:
    • Personal Accountability
    • Value Others
    • Compassionate Communication
    • Inspire Others
    • Commitment to Excellence
Special Requirements and Conditions of Employment:
  • This position's assigned Duty Station is the Natural Resources Building (NRB) located in Olympia, WA, and works in a standard office environment with an open/low wall environment. Requires some bending/lifting/reaching to set up and take down workshops as necessary.
  • Occasional travel to other DNR locations and state agencies may occur quarterly. Travel may be necessary in inclement weather depending on time of year.
Desired Qualifications:
These qualifications are not required. However, it can help you stand out as a candidate and should be highlighted in your application material.
  • Bachelor's degree in public administration, technology, business administration, finance, or a closely related field OR an equivalent combination of education and/or experience.
  • Two (2) years of experience in two or more of the following areas:
    • Business analysis and requirements development
    • System testing for business functionality
    • Business defect tracking and resolution
    • Continuous improvement
    • Organizational change management
    • Project management
    • Performance measurement/management
    • Preparing and presenting effective and accurate analysis narrative, statistical and graphical reports
  • Experience with Workday as an Enterprise Resource Planning tool with some combination of the following functions:
    • Core Financials (including but not limited to Accounts Payable, Accounts Receivable, Allocations, Banking, Financial Accounting, and/or Asset Management)
    • Human Capital Management
    • Budget
    • Procurement
    • Expanded Financials
  • Business analysis, continuous improvement and/or project management training and certification.
  • Fully proficient with Visio, Microsoft Word, Excel, PowerPoint, SmartSheet, and Power BI.
  • Advanced skill level/proficiency with design, build, and administration of project libraries, lists, and toolkit platforms such as Microsoft SharePoint.
  • Advanced skill level/proficiency with design, build, and administration of process improvement approach and projects.
  • Working knowledge of the state's Agency Financial Reporting System (AFRS), Enterprise Reporting System, the Ad-Hoc Tool, and the AFRS Financial Toolbox.

At DNR, we value diversity and inclusion and are committed to hiring the best candidate for the job. Don't let doubts stop you from applying for this position. If you have any questions about the qualifications, please email us at
Supplemental Information
Application Requirements: Failure to provide the listed documents may result in disqualification. If you have questions or difficulty attaching these documents, please contact
  • Online Application: Apply at (Click on the APPLY button above). You must complete the entire online application to be considered for the position.
  • Cover Letter: Your cover letter should be tailored to this job posting. Be sure to highlight your qualifications for this role, directly address the requirements of the position, and explain why you're the best candidate for the job.
  • Resume: Your resume should consist of your work history, education, volunteer work, life skills, experience, and any other relevant information associated with the position.
  • References: References are optional at the time your application is submitted. Finalists will be asked to provide a list of at least three (3) professional references, to include a current or most recent supervisor, along with telephone numbers.
  • Complete All Supplemental Questions: Answers to these questions will be used to evaluate candidates. Please provide comprehensive answers to all questions requiring a text response.
  • Important: Do not attach any documents that include photos or private information (Social Security Number, year of birth, etc.).
  • Email Communication: Candidates who move forward in the recruitment process may be contacted via email at with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive these communications.

Questions? Please contact Jim Dunivan at /360-480-3438 or email us at

Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email Applicants who are deaf or hard of hearing may call through the by dialing 7-1-1 or 1-800-833-6384.

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