Requisition Number: 104872 Architect IILocation: - This is a hybrid work opportunity in our Chandler, AZ office
Salary: $180,000 annually
About the roleThe Wireless Solutions Architect II is a senior, client-facing technical leader responsible for defining strategy, designing complex enterprise wireless solutions, and guiding implementation teams to success. This role requires deep expertise in modern WLAN architectures, with a heavy emphasis on Juniper Mist, and strong experience across HPE Aruba and Cisco wireless portfolios.
The Architect II will own end-to-end wireless solution design, from discovery and conceptual architecture through detailed design, deployment guidance, and optimization. This individual will serve as a trusted advisor to clients, provide direction to engineering teams, and act as an escalation point for complex wireless performance and reliability issues. Key responsibilities include:
Client Leadership & Strategy
- Serve as the primary wireless architecture advisor to enterprise clients, shaping overall WLAN strategy and roadmap.
- Lead client workshops, assessments, and design sessions to translate business requirements into scalable, secure, and resilient wireless architectures.
- Present solutions, design decisions, and trade-offs to both technical and executive stakeholders in clear, business-aligned language.
Architecture & Design
- Own the end-to-end technical design of wireless solutions, with a focus on Juniper Mist, including:
- RF design and validation for complex office, campus, industrial, and/or retail environments.
- Architecture for WLAN, LAN/WLAN integration, cloud-managed platforms, and integration with security and identity services.
- High-availability, redundancy, and scalability planning.
- Develop high-quality design artifacts: HLDs, LLDs, BOMs, diagrams, configuration standards, and implementation guidelines.
- Define and enforce wireless design standards, reference architectures, and best practices across projects.
Technical Leadership & Team Guidance
- Provide technical direction to teams of network and wireless engineers during deployment and optimization phases.
- Function as a top-tier escalation point for complex wireless issues, driving root cause analysis and permanent corrective actions.
- Mentor and coach engineers on wireless design concepts, tools, and troubleshooting methodologies.
- Provide architectural and design peer reviews and serve as oversite for wireless projects.
Implementation Support & Troubleshooting
- Guide and oversee survey, design, and validation work using Ekahau and Hamina, ensuring alignment with client performance and coverage requirements.
- Lead complex troubleshooting efforts involving RF interference, capacity issues, roaming problems, client behavior, and application performance.
- Collaborate with OEM support (Juniper Mist, HPE Aruba, Cisco) on escalations, TAC cases, and advanced feature implementation.
Standards, Governance & Continuous Improvement
- Contribute to internal best practices, standards, and reusable design patterns for wireless solutions.
- Evaluate emerging wireless technologies (e.g., Wi-Fi 6/6E/7, location services, IoT integration, AI-driven operations) and advise clients and internal leadership on their applicability.
- Support pre-sales and solutioning efforts by providing accurate level-of-effort estimates, scope definitions, and technical input to proposals/SOWs.
Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What were looking for:- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; or equivalent combination of education and experience.
- 7-10+ years of hands-on experience in enterprise wireless networking design, implementation, and troubleshooting.
- Proven experience leading large or complex WLAN projects and directing teams of engineers.
- Demonstrated experience as a client-facing architect or senior engineer responsible for solution direction and design approvals.
- Deep knowledge of 802.11 protocols, RF fundamentals, capacity planning, roaming behavior, QoS, and wireless security (WPA2/3-Enterprise, 802.1X, RADIUS, etc.).
- Strong, recent hands-on experience with Mist Cloud, APs, and related components (e.g., Marvis, location services, SLEs, AI-driven operations).
- Experience designing, deploying, and operating Mist-based environments at enterprise scale.
- Solid experience architecting and troubleshooting wireless solutions across Aruba and Cisco portfolios (e.g., controllers or controllerless, cloud-managed).
- Familiarity with policy/enforcement platforms (e.g., ClearPass, ISE) and integration into WLAN designs.
- Expert-level proficiency with Ekahau for predictive design, onsite surveys, and validation surveys.
- Strong hands-on experience with Hamina for predictive design and modeling.
- Strong understanding of wired network fundamentals (switching/routing) as they relate to WLAN (PoE, VLANs, QoS, multicast, etc.).
- Comfort with reading and developing network diagrams and detailed configuration documentation.
- Excellent communication skills with the ability to tailor messaging to C-level, technical leadership, and engineering teams.
- Demonstrated leadership in cross-functional and multi-stakeholder environments.
- Strong analytical and problem-solving abilities with a methodical approach to troubleshooting.
- Ability to manage multiple concurrent engagements and prioritize effectively.
- Relevant industry certifications, such as:
- Juniper: JNCIP-ENT, JNCIE-ENT, or Mist-specific accreditations.
- CWNP: CWDP, CWAP, CWSP, CWISA, or CWNE (strong plus).
- Aruba: ACMP/ACMX.
- Cisco: CCNP Enterprise (wireless focus) or legacy CCNP Wireless.
- Experience integrating WLAN with NAC, MDM, and identity platforms.
- Experience with advanced analytics, AI-driven operations tools, and location-based services.
- Experience in consulting or professional services environments, including SOW development and project estimation.
- Experience with scripting and automation to operational and drive efficiencies.
What you can expectWe're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.
- Access to 11 thriving and diverse Teammate Resource Groups
