Salary: $81,672.00 - $109,846.00 Annually
Location : Multiple Locations - Eastern Washington, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2025-04385
Department: Dept. of Corrections
Division: BSTA - Information Technology
Opening Date: 06/24/2025
Closing Date: 7/1/2025 10:00 AM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
Wireless Administrator | IT Network & Telecommunications - Journey

Full Time | Permanent

Salary Range: $81672 - $109,848 Annually
This is a telework eligible position. The candidate of choice may work from anywhere within Washington state with a reliable internet connection. Travel throughout the state will be required.
The candidate of choice must be able to travel to central & eastern Washington facilities and offices.
Are you an analytical, proactive information technology master? Do you have experience in telecommunication network installations, as a technical troubleshooter or with network equipment configuration? If so, the Wireless Administrator (IT Network & Telecommunications - Journey) role within the Department of Corrections may be your next career move! The goal of this position is to maintain, implement and support a highly available infrastructure while maintaining core correctional operations, improves business practices in support of the agency mission of improving public safety.
As a Wireless Administrator, you will provide expertise in data networking, wide area networks, troubleshooting, Wireless, and LAN technologies in addition to ensuring the infrastructure that supports the DOC is stable, operational, addresses outages/service degradation, and is properly maintained to be aligned with industry best practices. Daily tasks include ensuring the high availability of Wide Area Network transport for all agency facilities, timely installation of network circuits, and ensuring documentation is reliable for Data and Voice Network Services (DVNS) teams.
You will be responsible for oversight of Wi-Fi deployments and making sure they are well-planned and coordinated. You will also ensure stakeholders are aware in advance of the resources required to complete the lifecycle/cutover on schedule and standardizing the architecture and equipment operating environment so that it can be repaired in a timely manner.
We are searching for an individual who can provide timely and professional responses to customer requests and communicating status' while accurately tracking work efforts and collaborating with their team. If this sounds like a role you would be interested in, please review the job posting and apply!
A completed application packet will include:

• A cover letter regarding your interest for this position with our agency
• A detailed resume
• Three professional references

Duties
We are looking for teammates who share our vision of public service, are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.
As an IT Network & Telecommunications Journey, some of your duties will include:

• Prison, Field Office, and Reentry Center Equipment Preparation and Equipment Lifecycle and Replacement, and Staging to Site Specific Specifications which could include:
  • Evaluating replacement equipment sizing for Network Wave deployments
  • Developing Wi-Fi Heat Maps and Capacity Plans
  • Staging equipment configurations in advance of deployment
  • Performing equipment lifecycle/replacement of end-of-life and out of standard network hardware
  • Troubleshooting network related issues during cutovers
• Procuring Wide Area Network Staff/OSN circuits and broadband connectivity including Cellular, Satellite, DSL, and Cable connections including:
  • Coordinating with WaTech and commercial vendors for the installation, upgrading, and decommissioning of Wide Area Network transport
  • Documenting in a timely manner within the agency's ticketing system, DVNS' Infrastructure Management system (Netbox), and DVNS' Network Management System (DataDog).
• Equipment tracking and surplus to include:
  • Accurately tracking and maintaining in-service equipment to ensure chain of custody and positive control of DOC equipment
  • Preparing equipment for surplus by performing sanitation of network equipment configurations in accordance with OCIO Standard 141.10 section 8.3 and I&P 200.103
  • Documenting sanitation procedures for each equipment model
• Requesting fulfillment of incoming service requests and incidents
• Performing DVNS Team Duty Officer
• Performing other duties as assigned

Qualifications
What we need (required qualifications):

Six years cumulative experience required as detailed below:

• High school diploma

AND

• Four years experience in the Information Technology field

AND

• Two years of experience in the last five years supporting data network services within information technology to include: enterprise-wide area network and campus networking platforms; deployment and troubleshooting of data networking platforms in an enterprise consisting of at least 50 network components (routers, switches, firewalls, and/or other network appliances) within positive span of control

OR

• An associate's degree in computer science or related field

AND

• Two years experience in the Information Technology field

AND

• Two years of experience in the last five years supporting data network services within information technology to include: enterprise-wide area network and campus networking platforms; deployment and troubleshooting of data networking platforms in an enterprise consisting of at least 50 network components (routers, switches, firewalls, and/or other network appliances) within positive span of control

OR

• Bachelors degree in computer science or related field

AND

• Two years of experience in the last five years supporting data network services within information technology to include: enterprise-wide area network and campus networking platforms; deployment and troubleshooting of data networking platforms in an enterprise consisting of at least 50 network components (routers, switches, firewalls, and/or other network appliances) within positive span of control

In addition to the above education/experience, the below experience, knowledge, skills and/or abilities are also required:

• Two years of experience in the last four years supporting data network services within information technology to include: Wide area network, campus, and data center networking platforms. Customer support regarding feature functionality and day to day operation of data networking equipment; troubleshoot, diagnose, prioritize, and resolve customer issues for data networks; and coordinate Vendor and IT colleagues support of data network systems*

• Two years professional work experience analyzing customer requirements and recommending successful solutions*
• Two years of technical work experience operating wide area networks*
• Two years of technical work experience operating campus data networks*
• Three years of technical work experience engineering enterprise networking platforms*

* Can be gained concurrently
What will make your application stand out (preferred qualifications):

• Bachelor's degree in computer science or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or foreign equivalent
• One year of technical work experience operating firewalls
• One year of technical work experience operating the Cisco UCS Blade based hardware platform
• Two years of technical work experience administering Cisco IOS
• One years of technical work experience administering an enterprise Network Management System such as Solarwinds, DataDog, and Whats Up Gold
• One year of technical work experience scripting in PowerShell
• Certifications such Cisco CCNA
• Two years of technical work experience developing WiFi plans with Ekahau planning software and deploying WiFi networks

Supplemental Information
Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
  **Please note: Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from and Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit

Telework Details

This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a "drop in" area available, however, a dedicated workspace within a DOC facility will not be provided.
What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the ' web site.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 12-31-2022
01

Are you a current DOC employee?

• Yes
• No

02

Please indicate your highest level of education:

• High school diploma or equivalent
• Associates degree in computer science or related field
• Bachelors degree in computer science or related field
• Masters degree or higher

03

If you have a degree obtained outside of the United States, have you included a foreign credential evaluation report with your application? (You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org)

• Yes
• No
• NA

04

How many years of experience in the Information Technology field do you possess?

• I do not have this experience
• I have one year of this experience
• I have two years of this experience
• I have three years of this experience
• I have four or more years of this experience

05

How many years of experience do you have supporting data network services within information technology to include: enterprise-wide area network and campus networking platforms & deployment and troubleshooting of data networking platforms in an enterprise consisting of at least 50 network components (routers, switches, firewalls, and/or other network appliances) within positive span of control?

• I do not have this experience
• I have one year of this experience within the last five years
• I have two or more years of this experience within the last five years

06

Please indicate all knowledge, skills, and/or abilities in which you possess:

• Two years of experience in the last four years supporting data network services within information technology to include: Wide area network, campus, and data center networking platforms. Customer support regarding feature functionality and day to day operation of data networking equipment; troubleshoot, diagnose, prioritize, and resolve customer issues for data networks; and coordinate Vendor and IT colleagues support of data network systems
• Two years professional work experience analyzing customer requirements and recommending successful solutions
• Two years of technical work experience operating wide area networks
• Two years of technical work experience operating campus data networks
• Three years of technical work experience engineering enterprise networking platforms
• I do not have any of the above knowledge, skills and/or abilities

07

Please indicate all knowledge, skills, and/or abilities in which you possess:

• One year of technical work experience operating firewalls
• One year of technical work experience operating the Cisco UCS Blade based hardware platform
• Two years of technical work experience administering Cisco IOS
• One years of technical work experience administering an enterprise Network Management System such as Solarwinds, DataDog, and Whats Up Gold
• One year of technical work experience scripting in PowerShell
• Certifications such Cisco CCNA
• Two years of technical work experience developing WiFi plans with Ekahau planning software and deploying WiFi networks
• I do not have any of the above knowledge, skills and/or abilities

08

How did you hear about this opportunity?

• Careers.wa.gov; jobs.doc.wa.gov; or governmentjobs.com
• Indeed
• DOC social media (Facebook, LinkedIn, Twitter)
• Job/career fair
• Job boards (Monster. ZipRecruiter, GlassDoor, CareerBuilder)
• WorkSource
• Veteran outreach
• Referral from current DOC employee
• Other

09

If hired for this position, do you currently possess required documents to allow you to legally work within the United States? (The below link lists acceptable documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents)

• Yes
• No

10

If hired for this position, will you require employer sponsorship, either now or in the future?

• Yes
• No

Required Question