Windows/Red Hat Field Support Services Analyst

Peraton

$86K — $138K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with a BS, 3+ years with an MS, or 9+ years of applicable work experience without a degree
  • Active DoD Top Secret (SCI) clearance required
  • Security+ certification within 3 months and Computing Environment compliance within 6 months needed
  • Experience with Microsoft OS (Windows 11, Server 2019/2022) and RedHat systems (7.x/8.x/9.x)
  • Strong knowledge of SQL, PowerShell, and Active Directory
  • Good written and verbal communication skills
  • Familiarity with networking basics

Responsibilities

  • Provide system administrator support for the Theater Mission Planning Center (TMPC)
  • Troubleshoot and resolve system and software issues
  • Keep systems updated with the latest software and security patches
  • Assist with system upgrades and installations
  • Deliver help desk support for TMPC products
  • Investigate software discrepancies and report findings
  • Ensure cyber security accreditation compliance

Benefits

  • Supportive team-oriented environment
  • Opportunity to work directly with military clients
  • Exposure to advanced technology in a defense setting
  • Potential for career development and growth within a large organization
  • Work within a secure and structured environment among defense professionals
Full Job Description
Responsibilities

Peraton is searching for a full time, Field Service Engineer to support our customer site at the Washington Planning Center (WPC) at the Washington Navy Yard, DC. As a Field Service Engineer, you will be supporting the Theater Mission Planning Center (TMPC) products developed by Peraton. You will be working directly with the customer onsite. Candidate must be team oriented and able to work in a DoD environment.

This is a broad range Field Service Engineer that will provide expertise with the configuration, maintenance, and troubleshooting of Microsoft/Linux OS: Windows 11, Server 2019/2022, RedHat 7.x/8.x/9.x.

Candidate responsibilities include:
  • Provide TMPC system administrator support
  • Troubleshoot and diagnose system/software issues
  • Maintain systems with software and security updates
  • Support system upgrades/installations
  • Help desk support for TMPC products
  • Investigate and report software discrepancies
  • Support cyber security accreditation of TMPC (to include ACAS/NESSUS scanning)
  • Monitor system performance and product assurance
  • Support test events and other related customer requirements


Qualifications

What you will need:

  • Education: 5 years with BS degree, 3 years with MS, and 0 years with a PhD, or at least 9 years of related work experience in lieu of degree
  • Must be U.S. Citizen and hold an active/current DoD Top Secret (SCI) clearance
  • Must have or within 3 months obtain DoD Directive 8570 Information Assurance compliance (Security+ certification) and within 6 months obtain Computing Environment compliance
  • Technical knowledge and experience with Microsoft products, including: Windows 11, Server 2019/2022, RedHat 7.x/8.x/9.x Operating Systems, SQL; PowerShell, and Office; Microsoft SQL Server or SQL Server Management Studio, Active Directory, RedHat Virtualization
  • Strong Windows background - Windows/RedHat
  • General knowledge of networking
  • Possess good oral and written skills


DESIRED SKILLS
  • Possess software and/or systems engineering skills
  • Operational knowledge of TMPC
  • Prior U.S. Navy experience with Tomahawk background


Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Similar Jobs

More Jobs at Peraton

More Aerospace & Defense Jobs

Find similar Windows/Red Hat Field Support Services Analyst jobs: