Salary: $75,566.40 - $98,592.00 Annually
Location : Outagamie County Government Center 320 South Walnut Street, Appleton, WI
Job Type: Full-time
Job Number:
Department: DHHS Public Health WIC
Opening Date: 06/05/2026
Typical Work Hours/Shift:: Monday through Friday, 8:00AM to 4:30PM.
Full Salary Range (Step 1): $75,566.40
Full Salary Range (Step 10): $98,592.00

Position Purpose
This is an opportunity to become an active member of a local health department. The Human Services Supervisor - Women, Infant, and Children (WIC) position will challenge you to develop and apply skills to help ensure a safer and healthier community. Make an impact and become a part of our public health team.

Reporting to the Division Manager/Public Health Officer, the Human Services Supervisor - WIC, will be responsible for planning, directing and administering the Wisconsin Women, Infants and Children (WIC) program, including the Breastfeeding peer program.

Core business hours are Monday through Friday, 8:00AM to 4:30PM. Extended hours WIC operations occur every Tuesday until 6:00PM. Work schedule flexibility to work outside of core business hours, which include evenings and weekends.
Key Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Supervises, directs and evaluates WIC Unit staff activities. This would include evaluating work assignments, oversee staff performance, provide guidance, address personal issues, communicate organizational functions, identify professional development needs, and promote cooperative work environment within the WIC Unit.
• Assist the Public Health Manager in interviewing and hiring of new employees. Trains staff and assures ongoing training of existing staff. Recruiting of staff in compliance with WIC Civil Rights and Nondiscrimination/Equal Opportunity policies.
• Promotes collaborative interdivisional working relationships.
• Participates in the process of budget planning and monitoring. Prepare the annual WIC program budget, ensuring staffing and resources to meet the program goals and objectives in compliance with WIC and county policies.
• Coordinate with Fiscal staff the tracking of monthly expenditures to ensure submission of WIC reports in a timely manner. Revise the WIC budget and narrative as needed and coordinate necessary changes with Public Health Manager and Fiscal staff.
• Complete all required administrative tasks, attend all state sponsored meetings and trainings, responds to State WIC Office communications and shares relevant information with staff.
• Represent WIC at meetings, advisory boards, and committees at the local and state level.
• Collects, reviews and analyzes WIC data. Routinely maintain and monitor monthly participation counts and trends. Ensure all Nutrition Service plans are implemented, monitored, evaluated and submitted as directed. Assess the needs of the WIC project and participants' health and nutrition status to improve services.
• Collaborates with organizations and partners for WIC outreach to reach new WIC participants. Communicate and collaborate with key community partners to advocate access and participation in WIC nutrition services.
• Participate in community coalitions, task forces, advisory committees that affect services to WIC eligible families; and child death reviews, as requested.
• Ensure staff utilize the Value Enhanced Nutrition Assessment (VENA) approach to collect health and diet information and accurately assign risks, provide appropriate nutrition education and counseling, including breastfeeding promotion and support, to participants to achieve optimal health outcomes. Tailor and issue food packages according to policy, document nutrition and breastfeeding services according to policy.
• Maintains current community resource information for staff to provide appropriate referrals to health and public assistance programs to help meet participants' needs.
• Ensure all staff are adequately trained and annually monitored for compliance with county and WIC policies regarding confidentiality and security. Responsible for establishing a clinic environment demonstrating respect using person centered services in clinic flow and clinic schedules to serve participants.
• Ensure that vendor management, training activities for the vendors, complaints, and vendor monitoring is completed in the project service area according to WIC policy and procedures.
• Maintain contracts and memoranda of understanding (MOA's) with other county divisions/departments and other agencies according to WIC policy to establish and maintain an effective referral system and confidentiality of participant information.
• Develop, review and maintain all policies and procedures in the Wisconsin WIC Operations Manual and the local policy and procedure manual to assure compliance with the state WIC Program, Health and Human Services and county guidelines.
• Maintain a leadership role in the Public Health Division emergency response for the WIC Unit. Complete and maintain applicable training/certificates to support emergency response roles and responsibilities. Maintains emergency preparedness core Public Health competencies by participating in preparedness training exercises and planning events.
• Participates in Divisional Quality Improvement, Performance Management, Strategic Planning, Workforce Development, Community Assessment, Community Health Improvement Planning activities.
• Maintain regular and predictable attendance, works extra hours as required.
• Perform other duties as assigned.

Education/Certifications/Experience Requirements

• Bachelor's degree from an accredited college or university in Dietetics, Nutrition, Foods and Nutrition, or related field is required.
• Registered Dietitian Nutritionist (RDN), registered with the Commission on Dietetic Registration (CDR), AND a Certified Dietitian (CD) in the State of Wisconsin is required.
• Two years of supervisory experience is preferred.
• Experience in the field of nutrition or dietetics, at least two of which have been in public health is preferred.
• Or, any combination of education and experience that provides equivalent knowledge, skills, and abilities.
• Must possess and maintain a valid driver's license.
• Provide transportation to and from job assignments, and maintain driver's eligibility of employment.

Required or Preferred Skills

• The Core Competencies for Public Health Professionals are a set of competencies for the broad practice of public health. (), developed by the Council on Linkages, the Core Competencies reflect skills that are desirable for professionals who deliver the Essential Public Health Services. The Core Competencies serve as the foundation for public health practices and are intertwined in the key responsibilities listed above.
• Knowledge of public health principles, community-wide prevention practices and emergency preparedness objectives.
• Excellent verbal and written communication skills; ability to communicate in a clear, concise manner, tailoring the message to intended audience.
• Ability to communicate with persons from diverse backgrounds both orally and in writing demonstrating cultural competence.
• Ability to select valid sources of health data and familiarization with and utilization of computerized health databases.
• Ability to utilize/gather primary and secondary sources of health and demographic information.
• Ability to identify health disparities and determine health priorities.
• Ability to recruit community partners and program participants; establish and maintain effective working relationships with partners and stakeholders.
• Ability to collaborate and build consensus with multiple internal and external stakeholders.
• Knowledge and understanding of population based public health services, health education and health promotion techniques.
• Ability to develop creative concepts and innovative techniques to reach populations with appropriate health information.
• Ability to lead projects, strategically plan and deliver plans and reports within project deadlines.
• Ability to prioritize tasks and work on multiple projects simultaneously.
• Ability to utilize basic word processing; data management; and other computerized information systems, power point, and state and federal preparedness alerting, reporting and training data systems.
• Ability to operate a variety of office equipment including personal computer, photocopier, fax machine, telephone, and the software programs utilized by the department.
• Ability to add, subtract, multiply, divide, and calculate decimal/percent rates and knowledge of descriptive statistics.
• Ability to lift, carry, push and move objects up to 30 pounds, understanding and utilizing proper body mechanics.

Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: