Valero Energy

Wholesale Technology & Systems Support Specialist - Point of Sale (POS) Systems

Valero Energy$80K — $110K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 5+ years of experience in point-of-sale (POS) systems required.
  • Experience in local and wide area networking and PCI compliance required.
  • Willingness to work on-site at Valero's San Antonio location required.
  • Gilbarco Authorized Service Contractor (ASC) and/or Verifone Authorized Service Contractor (VASC) certifications preferred.

Responsibilities

  • Support installation and maintenance of POS systems and mobile payment application.
  • Test and troubleshoot POS software and equipment, coordinating issue resolution.
  • Create and maintain technical documents and payment test scripts.
  • Configure POS and dispenser hardware/software.
  • Analyze and test third-party solutions, including regression testing.
  • Develop training materials for business resources.
  • Communicate with internal stakeholders and negotiate with IT service vendors.

Benefits

  • Competitive Pay and Annual Bonus Program
  • 100% match on 401(K) up to 7%, with immediate vesting
  • Company-sponsored Pension Plan
  • Comprehensive Healthcare and Wellness Programs
  • Onsite Daycare Center
  • Onsite Employee and Family Wellness Centers (Physician & Pediatrician)
  • Onsite Pharmacy
  • State-of-the-art 24-hour Fitness Center free for employees and spouses
  • Onsite cafeteria open for breakfast and lunch
  • Access to biking trails and walking paths on a sprawling campus.
Full Job Description
Description

As a Wholesale Technology & Systems Support Specialist you will be responsible for supporting the installation, maintenance, testing, and troubleshooting of point-of-sale (POS) systems and Valero's mobile payment application.

  • Provide testing and support of POS software and equipment, including the most complex needs analysis, and coordinate and track issue resolution, configuration, and installation for supported locations.
  • Create, review, and maintain technical documentation and payment test scripts.
  • Configure POS hardware and software, and dispenser hardware and software.
  • Maintain working hardware and review installation/upgrade procedures.
  • Actively participate in the analysis of third-party solutions, including hands-on testing and regression testing.
  • Develop training material for internal business resources.
  • Provide technical support to internal and external business resources.
  • Conduct research to learn current trends in technology, generates improvement suggestions, and presents findings to supervisors.
  • Remain current on industry trends, emerging technologies, and payment innovations to recommend improvements, new or enhanced programs for our branded customers
  • Attend various training sessions and may formally train others in the work group.
  • Demonstrate a positive service attitude, exercise good judgment, maintain relationships internally and externally with customers/vendors, display excellent problem-solving skills, and possess a willingness and desire to learn and ask questions in order to grow in scope of knowledge.
  • Communicate with internal stakeholders, as well as direct communication and negotiation with vendors of a variety of IT service professionals.
  • Develop business communications related to industry changes and vendor enhancements and/or changes.


This position is salaried exempt status, which means you are not eligible for overtime pay.

Qualifications

Minimum Requirements:

  • Bachelor's degree required.
  • 5+ years of experience in point-of-sale (POS) systems required.
  • Experience in local and wide area networking and PCI compliance required.
  • Able and willing to work on-site, in-person at the Valero San Antonio location, required.


Preferred Requirements:

  • Bachelor's degree or higher in Computer Information Systems or a related degree preferred.
  • Gilbarco Authorized Service Contractor (ASC) and/or Verifone Authorized Service Contractor (VASC) certifications preferred.


Need more reasons to work for a company that is both professionally challenging and culturally rewarding? Take a look at some of our best-in-class benefits:

  • Competitive Pay and Annual Bonus Program
  • 100% match on 401(K) up to 7%, with immediate vesting
  • Company-sponsored Pension Plan
  • Comprehensive Healthcare and Wellness Programs
  • Onsite Daycare Center
  • Onsite Employee and Family Wellness Centers (Physician & Pediatrician)
  • Onsite Pharmacy
  • State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
  • Onsite cafeteria open for breakfast and lunch
  • Sprawling campus with walking paths and access to biking trails


Benefits described above are highlights only, subject to an employee's eligibility and work location.

All successful candidates must be eligible to obtain a TWIC card (Transportation Worker Identification Credential). It is Valero's policy that employees must wear this card at all times while working at the refinery. Please review eligibility criteria at https://www.tsa.gov/for-industry/twic.

Position level and salary will be commensurate with qualifications and experience.

*LI-LP1

About Valero Energy

Valero Energy Corporation (NYSE: VLO) is a Fortune 500 oil and gas refining and retail company based in San Antonio, Texas. The company owns and operates 18 refineries throughout the United States, Canada and the Caribbean with a combined throughput capacity of approximately 3.3 million barrels per day, making it the largest refiner in North America. Valero is also one of the nation's largest retail operators with more than 5,000 retail and branded wholesale outlets in the United States, Canada and the Caribbean under various brand names, including Valero, Diamond Shamrock, Ultramar, Shamrock, and Beacon. Valero Energy Corporation, through its subsidiaries, is an international manufacturer and marketer of transportation fuels, other petrochemical products and power. Valero subsidiaries employ approximately 10,500 people, and assets include 16 petroleum refineries with a combined throughput capacity of approximately 3 million barrels per day, 10 ethanol plants with a combined production capacity of 1.2 billion gallons per year, and a 50-megawatt wind farm. More than 7,300 outlets carry the Valero, Diamond Shamrock, Shamrock and Beacon brands in the United States and the Caribbean; Ultramar in Canada; and Texaco in the United Kingdom and Ireland. Valero is a Fortune 500 company based in San Antonio.

Valero Energy Careers

Join the dynamic team at Valero Energy, a leader in the energy sector and a beacon of innovation and sustainability. At Valero, we offer a plethora of job opportunities that pave the way for professional growth and personal achievement. Whether you're a seasoned professional or a recent graduate, Valero provides a platform to propel your career to new heights.

Work You’ll Do

At Valero Energy, every position plays a critical role in our mission to provide safe, reliable energy. Our team members are at the forefront of the energy industry, driving innovation and leading through example. By joining our team, you will collaborate with some of the brightest minds in the industry, using your skills to solve complex challenges and improve our operations.

Explore Our Job Opportunities

Valero Energy is constantly seeking talented individuals who are passionate about their careers and eager for new challenges. From engineering to financial services, our job opportunities span a wide range of disciplines. Explore positions that match your skills and interests on our Careers page, and take the first step towards a fulfilling career at Valero.

Internship Programs

Kickstart your career with a Valero internship. Our programs provide invaluable industry experience, networking opportunities, and the chance to work on meaningful projects. Interns at Valero are considered integral members of our team and are given responsibilities that challenge and enhance their academic learning.

Culture and Benefits

Valero Energy is committed to fostering a diverse and inclusive workplace. We believe that diversity fuels innovation and creates a stronger team. Our culture is built on leadership, respect, and integrity—values that have steered our company through decades of success. Employees enjoy competitive benefits, including health care, retirement plans, and diversity training programs designed to help them thrive both personally and professionally.

Professional Development

Investing in our employees’ growth is a priority at Valero. We offer a range of professional development opportunities, including leadership training, skills enhancement workshops, and continuous learning programs. Our goal is to ensure that every employee has the resources and support they need to reach their full potential.

Join Our Team

Are you ready to make a significant impact in the energy sector? We are hiring creative, curious, and motivated individuals to join our team. Search open positions, submit your resume, and prepare for an interview where you can showcase your unique qualifications. At Valero Energy, your career advancement is supported by robust training and development programs that encourage lifelong learning and professional growth.

Stay Connected

Keep up to date with the latest at Valero by reading our Careers blog. Gain insider perspectives, industry-leading insights, and practical tips to enhance your employment experience. Personalize your subscription to receive job alerts and news tailored to your preferences.

Valero Energy – Powering the Future

At Valero Energy, we’re not just a company; we’re a community. Together, we’re powering the future, committed to innovation, leadership, and the continuous growth of our team and our world. Join us in making a difference.

SEARCH VALERO JOBS

READ CAREERS BLOG

Learn more about Valero Energy
Size
9,813 employees
Market Cap
$46.8 billion
Industry
Net Income
-$1.4 billion
Founded
1980
5 Year Trend
+8.5%
Revenue
$64.9 billion
NASDAQ

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