Wholesale Production Retention Specialist

Longbridge Financial

$80K — $100K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • DE Underwriter experience required
  • Experience with reverse mortgages is essential
  • Proficient in financial assessments and complex loan scenarios
  • Strong background in evaluating credit reports and compliance documentation
  • Ability to train and mentor team members effectively

Responsibilities

  • Perform file structuring for successful loan processing and closing
  • Track and resolve loan pipeline issues collaboratively with teams
  • Assess complex loan scenarios and provide expert guidance
  • Conduct thorough reviews of financial documentation and credit reports
  • Submit escalations and exception requests for timely loan decisions
  • Facilitate training sessions on underwriting and operational topics
  • Maintain detailed records of loan reviews to ensure compliance

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible spending accounts (FSA/HSA) and voluntary products
  • 401(k) plan with company matching contributions
  • Generous paid time off policy
  • Dynamic work environment in a growing industry
Full Job Description
Job Description

Detailed Responsibilities

File Structuring and Retention
  • Perform upfront file structuring and maintain pipeline retention to ensure loans are properly positioned for successful processing and closing.
  • Oversee pipeline retention efforts by tracking active loan files, identifying and resolving structuring or process-related issues, and collaborating with Sales and Operations teams to improve pull-through and funded loan performance.

Review and Exception Processes
  • Review and provide guidance on complex loan scenarios, including LESA and TISA exceptions, Financial Assessments, Trusts, Residual Income calculations, Powers of Attorney, Property Types, Purchase Transactions, Self-Employment income, Credit, Condo/Single Unit Approval (SUA), and proprietary products.
  • Review credit reports for accuracy and completeness.
  • Assess financial documentation, including financial assessment, and residual income requirements.
  • Structure loan files and purchase transactions to comply with company guidelines.
  • Submit underwriting escalations, exception requests, and rush review requests to facilitate timely loan decisions and pipeline progression.
  • Evaluate condo/SUA files to ensure adherence to relevant policies.
  • Conduct a comprehensive second-level review of loans prior to adverse action decisions to identify potential solutions and retention opportunities.

Training and Support
  • Partner with Sales, Operations, and Underwriting teams to resolve loan structuring challenges and support successful loan outcomes.
  • Host regular open office hours for Loan Officers and Sales Coordinators to provide guidance, answer questions, and assist with loan scenario reviews.
  • Develop and deliver targeted training sessions on key underwriting, product, and operational topics based on identified business needs.
  • Serve as a subject matter expert and liaison between Sales and Operations, promoting consistent processes and effective communication across departments.

Tracking and Documentation
  • Track, document, and maintain detailed records of all loan reviews, recommendations, and decisions within the Loan Origination System (LOS) to support compliance and operational transparency.


Qualifications

DE Underwriter experience, reverse mortgage experience

Additional Information
  • Working in a growing and dynamic industry
  • Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts
  • 401(k) with company match
  • Paid time off
  • This is a non-exempt role
  • Target base salary range is 80-100K, which is based on various factors including skills and work experience.
  • In addition to base salary, this role is eligible for a competitive additional compensation program via monthly bonus
  • Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial.


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