Citigroup, Inc

Wholesale Lending Operations Product Management Lead- Senior Vice President

Citigroup, Inc • $144K — $216K *
New Castle, DE 19720Hybrid
Finance & Insurance
8 - 10 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 10+ years of experience in program management or related field.
  • Strong negotiation and influencing skills with stakeholders.
  • Ability to lead multiple teams effectively.
  • Excellent understanding of business impact from technical contributions.
  • Bachelor's degree or equivalent experience; Master's degree preferred.

Responsibilities

  • Plans, directs, and coordinates day-to-day program activities.
  • Manages multiple teams or a functional area, adapting to business size.
  • Resolves issues across business functions, utilizing comprehensive knowledge.
  • Ensures comprehensive program plans meet established business needs.
  • Identifies and includes all stakeholders in scope definition activities.
  • Communicates program schedules and milestones to stakeholders regularly.
  • Monitors vendor performance and takes necessary actions.
  • Assesses risks in decision-making to protect the firm's reputation.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Life, accident, and disability insurance.
  • Wellness programs to support employee health.
  • Paid time off, including vacation and sick leave.
Full Job Description
The Wholesale Lending Operations Product Management Lead is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:
  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
  • Manages multiple teams or a functional area (depending on size of business).
  • Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
  • Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
  • Ensures program plans meet business needs as described in the program initiation documents.
  • Ensures all stakeholders are identified and included in scope definition activities.
  • Ensures stakeholders understand the program schedule and key milestones.
  • Ensures program stakeholders receive schedule status regularly.
  • Ensures funding has been approved for the program.
  • Ensures all areas of the program are appropriately staffed.
  • Ensures program commitment from those assigning resources.
  • Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
  • Ensures vendor performance is monitored and actions taken if performance warrants.
  • Maintains appropriate staffing requirements to meet operational needs.
  • Exercises shared responsibility for budget, policy formulation and planning.
  • Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:
  • 10+ years of experience
  • Good negotiation, influencing and stakeholder management skills

Education:
  • Bachelor's/University degree or equivalent experience, potentially Masters degree


Job Family Group:
Project and Program Management

Job Family:
Program Management

Time Type:
Full time

Primary Location:
New Castle Delaware United States

Primary Location Full Time Salary Range:
$144,480.00 - $216,720.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jul 15, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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