WELFARE MANAGEMENT SYSTEM (WMS) PROJECT SPECIALIST

City Of New York • $75K — $95K *

New York, NY 10025In-Person

Education, Government & Non-Profit

Less than 5 years of experience

3 days ago

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Job Overview by Ladders

Qualifications

Baccalaureate degree in relevant field or equivalent experience
4 years of experience in project management or related area
Specialization in relevant technology, process, or methodology
Associate degree with 6 years of experience also acceptable
Familiarity with enterprise-level systems and technology initiatives

Responsibilities

Manage multiple WMS initiatives affecting 20,000+ users citywide
Plan and oversee WMS technology projects and implementations
Develop schedules, plans, and strategies for technology initiatives
Track deliverables, dependencies, and risks for project completion
Coordinate testing and post-implementation activities to ensure operational readiness

Benefits

Flexible work hours including potential after-hours requirements
Opportunity to impact citywide operations and support HRA activities
Work within a collaborative environment with multiple stakeholders
Engage in a diverse set of technology project management activities

Full Job Description

Under general supervision of the Director of Installation & Planning - WMS Support, with considerable latitude for the exercise of independent initiative and judgment, is responsible for overseeing and coordinating enterprise support operations related to agency infrastructure, enterprise printing, systems access, installation planning, distributed technology environments, and operational support services supporting NYC Human Resources Administration (HRA) operations citywide.

Information Technology Services (ITS) is recruiting for one (1) IT Project Specialist, to function as Welfare Management System (WMS) Project Specialist, who will:

- Manage multiple concurrent initiatives impacting more than 20,000 WMS users citywide and ensure projects are completed in accordance with operational, technical, and business requirements.

- Plan, coordinate, and oversee WMS-related technology projects and implementation activities in order to support agency operations, maintain service continuity, and achieve project objectives.

- Develop project schedules, implementation plans, milestones, and deployment strategies for WMS technology initiatives; coordinates project activities among HRA program areas, ITS divisions, OTDA, New York State ITS, vendors, and business stakeholders.

- Track project deliverables, dependencies, risks, and implementation issues and develop recommendations to support successful project completion.

- Coordinate testing, deployment, validation, and post-implementation activities to ensure operational readiness and successful transition to support teams; provide project status updates, implementation progress reports, and issue escalation documentation to management and stakeholders.

Hours/Shift:
9:00AM - 5:00PM and after hours/weekends, if required.

IT PROJECT SPECIALIST - 95710

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Additional Information

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