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Job Category:
Academic Staff

Employment Type:
Regular

Job Profile:
Web Operations Manager

Job Summary:

The Department of Radiology offers an exciting opportunity for a Web Operations Manager to support the nationally renowned University of Wisconsin Department of Radiology. Since its establishment in 1927, the Department of Radiology has been committed to the advancement of human health through innovation in imaging and image-guided therapies. We are proud of the positive impact we have on the patients we serve, the learners we educate, and the research we forge the field with. In addition, 2027 will mark the department's 100th anniversary and planning has begun for a year-long celebration. A sound digital strategy is needed to share our accomplishments as well as critical resources with a variety of audiences. Audiences include prospective trainees and faculty, internal department members, researchers, clinicians, and general public.

Reporting to the communications manager, the web operations manager will collaborate with the department's communications team and vice chair of communications to plan and develop a new intranet and create a strategy for managing the department's digital properties, including a public website, the intranet and some small websites. The person will be responsible for website performance, administration and management. They will work closely with subject matter experts and the communication team to create and edit content. The web operations manager is expected to provide consultation to internal stakeholders on topics such as digital accessibility and content management.

Key tasks of the Web Operations Manager include:

• Managing the public website, which is a WiscWeb-hosted WordPress site (Gutenberg editor).
• Driving digital strategy and project planning for a new intranet, with a focus on improving content, usability and accessibility.
• Editing and adding web content, consulting with staff and faculty subject matter experts to understand goals and needs, as well as developing and implementing new information architecture.
• Planning and implementing a proactive process for website content review.
• Serving as team's primary digital accessibility expert for the public website and intranet while also providing resources to the department.
• Connecting with central SMPH groups (i.e. IIT, Digital Design Team) and campus groups (i.e. WiscWeb Team, UW Design Community) to stay current on available resources and best practices.

Additional Information:

• It is anticipated that this position will be primarily remote and work be performed at an offsite, non-campus work location. There is an expectation that the employee will attend in-person activities with advance notice, such as 1-2 days of onboarding, strategic retreats, and web user engagement events.

Key Job Responsibilities:

• Ensures website quality, efficiency, and compliance with accessibility, security, privacy, and other university requirements and laws

• Plans, implements, manages, monitors, and upgrades the unit's websites including intranets

• Monitors web traffic and website performance, and assesses performance to optimize the website and to identify, prevent, and resolve issues

• Responds and troubleshoots website issues

• Strategizes ways to improve the user experience of the website and manages information architecture strategy

• Ensures website functionality and maintains existing website operation including implementing the content management system (CMS), making content updates, conducting content audits, and updating computer programming languages which may include HTML, CSS, and JavaScript

• Collaborates with others to ensure that the website aligns with brand strategy and meets the unit's standards

Department:

School of Medicine and Public Health, Department of Radiology

Compensation:

The starting salary for the position is $85,000; but is negotiable based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage and the SMPH Academic Staff Benefits Flyer 2026

Required Qualifications:

• Minimum of 3 years of professional experience in web operations, front-end development, web design, or user experience design, with demonstrated responsibility for maintaining and improving live websites.
• Professional experience using a content management system (CMS) in a professional environment to publish, update and manage web content; WordPress experience strongly preferred.
• Experience conducting accessibility testing and implementing remediation to ensure digital content complies with Web Content Accessibility Guidelines (WCAG 2.0/ 2.1) and applicable accessibility standards.
• Project management experience, preferrably using tools such as Microsoft Planner, Asana, Monday or similar tools.

Preferred Qualifications:

• Knowledge of HTML, CSS, and responsive design.
• Experience using web analytics and measurement tools, such as Google Analytics and Google Search Console.
• Experience writing web content.

Education:

Bachelor's degree preferred; focus in web design, user experience, communications or a related field preferred

How to Apply:

For the best experience completing your application, we recommend using Chrome or Firefox as your web browser.

To apply for this position, select either "I am a current employee" or "I am not a current employee" under Apply Now. You will then be prompted to upload your application materials.

Important: The application has only one attachment field. Upload the following documents in that field, either as a single combined file or as multiple files in the same upload area. Failure to submit the required documents will result in no longer being considered for the position.
• Cover letter required
• Resume

Your cover letter should address the following knowledge, skills, and abilities: 1. Self-directed work style; effective in both independent and collaborative environments. 2. Critical-thinking abilities, a strategic mindset, and the ability to identify action steps. 3. Strong interpersonal and customer service skills with the ability to foster effective working relationships. 4. Ability to lead large projects, working with multiple stakeholders and subject matter experts to meet timelines and deliver results.

Application reviewers will rely on these written materials to determine which applicants move forward in the process. References will be requested from final candidates. All applicants will be notified once the search concludes and a candidate is selected

University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is an ongoing position that will require continuous work eligibility. If you are selected for this position you must provide proof of work authorization and eligibility to work.

The department will not be able to support a request for a J-1 waiver. If you choose to pursue a waiver and apply for our position, neither the UW nor UWMF will reimburse you for your legal or waiver fees.

Contact Information:

Jen Cole, [email protected] 608-890-3371

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.