Wattpad

[Wattpad] Senior Product Experience Designer

Wattpad$110K — $140K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product design experience with a strong portfolio demonstrating design excellence in complex workflows.
  • Proven ability to independently lead design processes from discovery to launch.
  • Experience collaborating with cross-functional teams to align on product direction and priorities.
  • Proficiency in design across web, iOS, and Android platforms.
  • Hands-on involvement with design systems and ability to enhance them.
  • Experience conducting user research and applying insights to drive design improvements.
  • Comfortable with ambiguity and skilled in a fast-paced environment.

Responsibilities

  • Collaborate with Product Managers, Engineers, and Researchers to define user needs and create engaging experiences.
  • Articulate design rationale through storytelling to unify teams around user and business goals.
  • Lead the comprehensive design process from discovery to iteration across multiple platforms.
  • Enhance Wattpad's design culture through mentoring and facilitating design critiques and workshops.
  • Develop and refine Wattpad's design system by establishing consistent design patterns and improving implementation quality alongside engineers.
  • Advocate for inclusive design by adhering to accessibility standards for a diverse global audience.
  • Utilize AI-driven design tools to enhance design quality and streamline workflows.

Benefits

  • Career development and mentorship opportunities to cultivate your growth.
  • Comprehensive health benefits, including vision and dental coverage.
  • Annual health/wellness account for personal use.
  • Registered Retirement Savings Plan (RRSP) contributions for Canada and 401K contributions for the USA.
  • Generous vacation policy and parental leave top-up.
  • Discounted gym memberships for employees and family members.
  • Flexible hybrid work model, allowing work-from-home and in-office collaboration.
  • Winter break shutdown to promote work-life balance.
Full Job Description
We are looking for a Sr. Product Experience Designer who is passionate about creating intuitive, engaging, and emotionally resonant user experiences. In this role, you will design experiences that help users find the right stories, enjoy them deeply, and stay in flow longer. You will partner closely with Product Managers, Engineers, and cross-functional teams to shape problems, explore solutions, and deliver experiences that balance user goals, motivations, and business outcomes. This is a role for a designer who enjoys both discovery and execution and who sees design as a way to create clarity, momentum, and value. What You'll Do: - Partner with Product Managers, Engineers, and Researchers to uncover user needs and design seamless experiences that help readers and writers connect more deeply through storytelling and community. - Communicate design rationale through clear storytelling, helping teams align around customer needs, product vision, and business goals. - Own the end-to-end design process across web, iOS, and Android - from discovery through design, implementation, and iteration. - Grow Wattpad's design culture by mentoring designers, facilitating critiques and workshops, sharing best practices, and helping evolve our design processes. - Contribute to and evolve Wattpad's design system by creating scalable, consistent patterns and collaborating with engineers to improve implementation quality. - Champion accessible and inclusive design by applying accessibility standards and advocating for experiences that work for a diverse global audience. - Leverage AI-powered design tools to improve design quality, accelerate workflows, and uncover new opportunities for product innovation. Required Qualifications: - 5+ years of product design experience, with a portfolio that demonstrates craft and intentional decision-making across complex workflows. - A track record of independently driving design processes from discovery through launch. - Experience partnering with cross-functional teams to shape product direction and align on priorities - Have cross-platform design experience (web, iOS, AN) - Experience working with and contributing to design systems - Experience leading user research and translating insights into product decisions that drive measurable improvements in outcomes and experience quality - Self-starter who is comfortable working in ambiguity and able to collaborate well in fast-paced environment - Proficiency in Figma and collaborative tools, with experience using AI tools to support design workflows - Bachelor's Degree in Design, Interaction Design, HCI, or related discipline Nice To Haves: - Passion for storytelling, reading, and writing - Familiarity with Wattpad, WEBTOON, fanfiction communities, or creator platforms - An appreciation for fandom culture, online communities, and the ways readers and writers connect around stories $110,000 - $140,000 a year What we offer (For Full-Time Only): * Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals * Top industry health benefits, including vision and dental Your own health/wellness account to spend each year * RRSP Contributions (Canada), 401K Contributions (USA) * Generous vacation and Maternity/Parental leave top-up program * Corporate discount for gym memberships for you and your family * Work from almost anywhere in the world for part of the year * Winter break shutdown and a whole lot more! Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Meet and Zoom. Unlock the best of both worlds with a role that keeps you connected! We're looking for passionate individuals in the Greater Toronto Area to join our team who can work 3x per week from our vibrant downtown Toronto office. Wattpad has a hybrid work model, where employees enjoy the flexibility to connect with colleagues and collaborate on exciting projects in person, as well as the time and space to for productive work from home. This is your opportunity to be a part of our thriving workplace culture. Wattpad encourages candidates to apply as long as they are authorized to work in Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits.

About Wattpad

Wattpad is a social storytelling platform that allows users to share and discover stories across a range of genres, including romance, science fiction, and mystery. The platform has over 80 million monthly users and over 500 million stories. Wattpad's users are primarily young adults and teenagers. The company was founded in 2006 and is headquartered in Toronto, Canada.
Learn more about Wattpad
Size
130 employees
Industry
Founded
2006

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