Stellantis

Warranty Acceleration Team Engineer

Stellantis • $90K — $120K *
Auburn Hills, MI 48326In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor of Science in Mechanical Engineering or related field
  • 5+ years of experience in a relevant field
  • Familiarity with automotive engine design and components
  • Strong interpersonal communication and leadership skills
  • Proficient in critical thinking and structured root cause analysis
  • Organized, action-oriented, and customer-focused character traits.

Responsibilities

  • Collaborate with the Quality team to validate the warranty issue strategy before ownership is accepted.
  • Coordinate with Quality team for retention of failed parts for analysis.
  • Establish cross-functional teams to investigate warranty issues.
  • Utilize Reactive Greenbelt problem-solving to identify root causes effectively.
  • Implement interim corrective actions to protect customers and manage issue status.
  • Design experiments to confirm the root cause and efficacy of the solutions proposed.
  • Facilitate handover meetings to ensure accountability for issue resolution.

Benefits

  • Opportunities for professional development and certifications
  • Work within a collaborative, cross-functional team environment
  • Engagement in challenging and impactful projects
  • Access to cutting-edge technology in automotive engineering
  • Potential for career advancement within the organization.
Full Job Description
Job Role

The Warranty Acceleration Engineer is responsible for leading the root cause analysis and corrective action development for current warranty issues on Stellantis Internal Combustion Engines (ICE's).

Responsibilities:
  • Meet with Quality team representatives and review each new warranty issue to ensure strategy for pulling dealer claims into this issue is correct prior to accepting ownership of the issue and turning it RED.
  • Organize retentions through the quality team to bring field failure parts back to our Quality Engineering Center (QEC) in Auburn Hills MI for root cause analysis.
  • Set up a cross functional team with members from Core Engine Engineering, Calibration, Engine Test team, QEC staff and personnel, Quality, Manufacturing, and other areas of the company to help determine the root cause of the warranty issue.
  • Work through Reactive Greenbelt problem solving process to quickly identify the actual root cause.
  • Determine an effective Interim Corrective Action to protect our customers and implement it as soon as possible to turn the issue YELLOW.
  • Design an experiment to show that we have correctly identified the root cause and can turn it on and off with the proposed corrective action.
  • Hold a handover meeting to move the resolution responsibility over to the correct solver, depending on whether the root cause lies with Engineering, Supplier Quality or Manufacturing.
  • Monitor the issue until the Permanent Corrective Action arrives at our vehicle plants to turn the issue LIGHT GREEN.


Basic Qualifications:
  • Bachelor of Science degree in Mechanical Engineering or related field
  • A minimum of 5 years of experience in a related field
  • Familiarity with automotive engine design, components, and systems
  • Strong interpersonal communication, team/leadership skills/experience
  • Strong problem-solving skills including critical thinking, structured root cause analysis, pattern recognition, and design of experiments.
  • Critical character traits to ensure success: Organized, Action Oriented, Dealing with Ambiguity, Customer Focus, Problem Solving.

Preferred Qualifications:
  • Blackbelt or Greenbelt certification in Reactive Problem Solving
  • Previous experience in solving warranty or development issues for IC Engines
  • Advanced degree with emphasis in engine development, control systems, or calibration.
  • Understanding of CAN communication
  • Working experience in creation and execution of validation plans for engine components.
  • 5 years or more in design, development and / or validation of engines
  • Experience with engine teardowns and rebuilds
  • Experience working with Dealer community and / or Service organizations

About Stellantis

Stellantis is a multinational automotive manufacturer formed in 2021 by the merger of Fiat Chrysler Automobiles and Groupe PSA. The company designs, produces, and sells a wide range of vehicles under various brands, including Alfa Romeo, Chrysler, Citroen, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, and Vauxhall. Stellantis operates in over 130 countries and has 14 brands in its portfolio. The company is committed to sustainable mobility and has set ambitious targets for reducing its carbon footprint and increasing the share of electric vehicles in its sales.
Learn more about Stellantis
Size
400,000 employees
Market Cap
$44.9 billion
Industry
Manufacturing & Automotive
* Ladders Estimates

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